Cycling Store Supervisor: Lead, Sell & Inspire

J E James Cycles; Sheffield; Hybrid; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Company pension

Employee discount

Job summary

JE James Cycles is seeking a Store Supervisor to lead by example, delivering excellent customer service and driving sales within our Sheffield area. You will support and motivate the team, take responsibility for the shop floor and day-to-day store operations, and help the team meet sales targets.

As a confident communicator with a passion for bikes, you will recommend bikes and accessories, maintain merchandising standards, assist with basic bike builds, and stay up-to-date with cycling tech.

Qualifications

• Previous retail experience with supervisory or team-leading responsibilities.
• Genuine passion for bikes and cycling.
• Good knowledge of bicycles, components and basic cycle maintenance.
• Confident communicator capable of leading and supporting others.
• Strong commercial mindset with focus on sales and customer service.
• Organised, dependable and able to take responsibility when required.
• Familiar with POS systems and in-store technology.

Responsibilities

• Lead by example, delivering excellent customer service and sales.
• Support and motivate the team throughout the trading day.
• Take responsibility for the shop floor and day-to-day store operations.
• Help the team achieve sales targets and identify opportunities to increase sales.
• Recommend the right bikes, clothing and accessories for riders of all levels.
• Handle customer inquiries and resolve issues confidently and professionally.
• Maintain high standards of merchandising, presentation and cleanliness.
• Support stock control and general store operations.
• Assist with basic bike builds and pre-delivery checks.
• Keep the team informed on products, promotions and cycling technology.

Skills

Retail experience

Supervisory experience

Bike knowledge

Customer service

Communication

Sales mindset

Organization

POS systems

Hands-on leadership

Tools

POS systems

Job description

JE James Cycles is seeking a Store Supervisor to lead by example, delivering excellent customer service and driving sales within our Sheffield area. You will support and motivate the team, take responsibility for the shop floor and day-to-day store operations, and help the team meet sales targets.

As a confident communicator with a passion for bikes, you will recommend bikes and accessories, maintain merchandising standards, assist with basic bike builds, and stay up-to-date with cycling tech.