Cycle Technician

EVANS CYCLES; Stretford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the cycling sector is seeking a skilled Cycle Tech to provide expert bicycle repair and maintenance services. In this role, you will be responsible for diagnosing mechanical issues, performing repairs, and ensuring customer satisfaction through excellent service. You will work in a dynamic workshop environment, assembling bicycles, conducting safety inspections, and managing inventory. This position offers a variety of perks, including commission bonuses, development courses, and discounts. If you have a passion for cycling and a commitment to quality workmanship, this opportunity is perfect for you.

Benefits

Commission led bonuses

Monthly Group Rewards and Recognition

Development Courses with National Qualifications

40% Instore Uniform Discount

Discounted Gym membership

Group Wide 20% Discount

Ride-To-Work Scheme

Qualifications

• Proficiency in bicycle mechanics and repair.
• Strong customer service and communication skills.

Responsibilities

• Perform a wide range of bicycle repairs and maintenance.
• Interact with customers to assess their bicycle needs.
• Conduct safety inspections and quality control.

Skills

Bicycle Mechanics

Customer Service

Attention to Detail

Communication Skills

Problem Solving

Education

Experience as a Bicycle Mechanic

Knowledge of Bicycle Brands and Models

Tools

Bicycle Repair Tools

Job description

As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.

Responsibilities:

• Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
• Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
• Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
• Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
• Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
• Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
• Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
• Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.

What's in it for you?

• Commission led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Join the Fearless1000 Incentive Scheme
• We offer a wide range of Development Courses with National Qualifications
• 40% Instore Uniform Discount
• Discounted Gym membership
• Group Wide 20% Discount across all Fascia.
• Ride-To-Work Scheme (Eligibility subject to terms and conditions)

Qualifications:

• Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
• Previous experience as a bicycle mechanic is highly desirable.
• Knowledge of various bicycle brands, models, and components.
• Strong attention to detail and a commitment to quality workmanship.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of safety standards and practices related to bicycle repairs.
• Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.

Work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.