Cycle Technician

TN United Kingdom; Bilston; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading UK retailer as a Cycle Service and Repair Technician. Utilize your passion for bikes to deliver high standards of servicing and repairs while providing expert advice to customers. Enjoy a supportive work environment with opportunities for career development.

Benefits

Competitive holiday entitlement

Contributory pension

Discounts on products and services

Wellness programs

Career development opportunities

Qualifications

• Experience in servicing, building, and repairing cycles.
• Strong customer service skills, preferably in a retail or cycle environment.

Responsibilities

• Perform service and repair work on cycles, ensuring quality standards are met.
• Assist in developing team members' skills and knowledge.

Skills

Customer Service

Collaboration

Job description

Job Title: Cycle Service and Repair Technician

Join our team as a Cycle Service and Repair Technician, where your passion for bikes and customer service will shine. You will be responsible for delivering high standards of cycle servicing and repairs across various bike types, including kids, adult, premium, performance, and electric cycles.

Key Responsibilities:

1. Perform service and repair work on cycles, ensuring quality standards are met.
2. Assist in developing team members' skills and knowledge.
3. Help customers find and maintain their ideal bikes through expert advice and support.

Requirements:

• Experience in servicing, building, and repairing cycles.
• Strong customer service skills, preferably in a retail or cycle environment.
• Ability to share expertise and work collaboratively.
• Experience with sales targets is desirable.
• Availability to work on a rota, including weekends.

Benefits:

• Competitive holiday entitlement and contributory pension.
• Discounts on products, services, and partner offers.
• Wellness programs, employee assistance, and financial planning tools.
• Opportunities for career development and training.

About Us:

We are the UK’s leading retailer of motoring and cycling products and services, committed to growth and innovation in electric mobility. Join us and help us get the nation safely back on the move.

We welcome applications from all backgrounds and are committed to creating an inclusive workplace.