Cybersecurity Triage Analyst (Associate)

Proofpoint; England; On-site; GBP 26,000 - 34,000; Full time

Job summary

Proofpoint’s PCMS team in England is seeking an Associate Triage Analyst to support alert triage and operational checks across our cloud-based security platforms. You will monitor events, escalate incidents via approved paths, and help with client-facing metrics.

The role emphasizes data analysis, teamwork, and Microsoft Excel literacy, with training on the ISMS and security best practices. You will contribute to a secure, compliant environment while supporting customers and internal teams.

Qualifications

• Experience analysing data from large datasets.
• Experience in Customer Service.
• Experience working on a team.

Responsibilities

• Assist with the monitoring of events for Proofpoint's PCMS customers.
• Escalate all necessary events to the clients via approved escalation paths.
• Assist customers and internal teams with metrics and reporting from the security platforms.
• Improve monitoring and alerting for Proofpoint PCMS clients.

Skills

Data analysis

Customer service

Teamwork

Tools

Microsoft Excel

Office Suite

Job description

Proofpoint’s PCMS team in England is seeking an Associate Triage Analyst to support alert triage and operational checks across our cloud-based security platforms. You will monitor events, escalate incidents via approved paths, and help with client-facing metrics.

The role emphasizes data analysis, teamwork, and Microsoft Excel literacy, with training on the ISMS and security best practices. You will contribute to a secure, compliant environment while supporting customers and internal teams.