Cyber Infrastructure Engineer

Darktrace; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Darktrace seeks a Cyber Infrastructure Engineer as part of its growing post-sales team. The role focuses on deploying and optimizing AI-powered cybersecurity solutions for clients across various environments. Ideal candidates will have a technical background and strong collaboration skills, contributing significantly to client support and integration projects.

Benefits

23 days’ holiday + public holidays

Additional day off for your birthday

Private medical insurance

Life insurance of 4 times base salary

Salary sacrifice pension scheme

Enhanced family leave

Employee Assistance Program

Cycle to work scheme

Qualifications

• Experience as a Network, Cloud, OT, or SOC Engineer.
• Basic understanding of computer networking protocols, LAN, and WAN.
• Foundational level knowledge with industry-standard vendors.

Responsibilities

• Assist customers with deploying Darktrace technology.
• Lead customers in their security infrastructure design and planning.
• Manage customer support tickets and maintain healthy deployments.

Skills

Collaboration

Networking Protocols

Cyber Security Principles

Cloud Architecture Design

Fluent in another European language

Education

Technical Educational Background

Tools

AWS

Microsoft

Cisco

Palo Alto Networks

Job description

Darktrace has more than 2,500 employees located globally. Founded by mathematicians and cyber defence experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption.

For over a decade, Darktrace has pioneered a proactive, AI-native approach to security. Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cybersecurity, with technology innovations backed by over 200 patents and pending applications.

Today, Darktrace is a global leader in cybersecurity AI, delivering the essential cybersecurity platform to protect organisations today and for an ever-changing future.

What will I be doing:

Following the rapidly continued growth of our customer base, Darktrace are looking to add to our post-sales team of Cyber Infrastructure Engineers.

As a Cyber Infrastructure Engineer in the Professional Services organization, you will ensure Darktrace is deployed, integrated, and optimized to the highest standards to provide our clients with industry-leading, AI-powered, cyber security protection.

This crucial, fast paced role involves assisting customers with deploying Darktrace technology within network, cloud, OT, and email environments as well as leading and becoming a trusted advisor to key customers in their security infrastructure design and planning.

You will be regularly completing deployment projects on or before expected Service Level Objectives (SLOs) and integrating new systems into existing network architecture. On the support side, you'll efficiently manage customer support tickets to assist with technical issues and proactively engage with customers to help maintain a healthy deployment.

In this position you'll be maintaining and enhancing communication between all go-to-market teams including sales, customer success, and operations.

What experience do I need:

We welcome applications from technical candidates with the strong ability to collaborate with internal and external stakeholders (including mentorship of other technical resources). On a technical level, you'll ideally have the following experience:

• A technical educational background or have experience working as a Network, Cloud, OT or SOC Engineer (or similar role),
• Basic knowledge of computer networking protocols, LAN and WAN, cyber security principles, and the OSI reference model,
• Entry level understanding of network and cloud architecture design, configurations, principles, and best practices,
• Basic familiarity with OT network principles and practices based on the Purdue model,
• Foundational level knowledge and/or certifications with industry-standard vendors such as AWS, Microsoft, Cisco, or Palo Alto Networks.
• Fluency in German, Spanish or any other European language is desired in this role but not essential.

Additionally, it would be helpful if you had experience in implementing Darktrace sensors and software modules into various environments (including cloud, email, and OT) as well as experience with Darktrace deployment options, integrations, and response enablement and tuning (custom routes, firewall integrations, email) although this is not a requirment for the role.

Benefits we offer:

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,
• Additional day off for your birthday,
• Private medical insurance which covers you, your cohabiting partner and children,
• Life insurance of 4 times your base salary,
• Salary sacrifice pension scheme,
• Enhanced family leave,
• Confidential Employee Assistance Program,
• Cycle to work scheme.

#LI-Hybrid

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Are you fluent in any European languages? (C1/C2) if so, which ones? *

Do you have any restrictions on your right to work in the UK? *

What are your salary expectations? *

What is your notice period? *

Demographic questions (UK)

Darktrace is an equal opportunities employer and is committed to ensuring Darktrace is the best place for everyone, regardless of background, to build their career. We invite applicants to share their demographic background. This is an entirely voluntary aspect of the process and whether you choose to provide the data or not will have no bearing on your chances of success in the recruitment process and equally any demographic data that you do provide will have no bearing on your chances of success in the recruitment process. This information will not be available to hiring managers during the recruitment process.

If you choose to complete this survey, your responses may be used to identify areas of improvement in our recruitment process to further our Diversity, Equity & Inclusion goals. https://darktrace.com/legal/privacy-policy

What was the occupation of your main household earner when you were aged about 14? Select...

How would you describe your racial/ethnic background? Choose one option that best describes your ethnic group or background Select...

Which type of school did you attend between the ages of 11 and 18? Select...

How do you describe your gender identity? (mark all that apply) Select...

How would you describe your sexual orientation? (mark all that apply) Select...

Do you identify as transgender? Select...

Are you a parent of a child under the age of 16? Select...

Do you have a disability or chronic condition (physical, visual, auditory, cognative, mental, emotional or other) that substantially limits one or more of your major life activites, such as mobility, communication (seeing, hearing, speaking) or learning? Select...

Are you a veteran or active member of the Armed Forces? Select...