Customs Operations Supervisor – Lead UK/EU Road Freight

Right Now Recruitment; Colnbrook; Vor Ort; GBP 38.000 - 45.000; Vollzeit

Benefits dieser Stelle

Permanent, full-time position

Based in Colnbrook

Full training in Customs procedures

9:00–18:00, Monday to Friday

Zusammenfassung

Right Now Group is recruiting a Customs Operations Supervisor for their Colnbrook site. You will lead a team of six, coordinating workloads and overseeing Road Freight Customs activity between the UK and Europe. The role focuses on ensuring driver paperwork and all customs documents are accurate and on time.

Previous customs experience is beneficial but not essential; training will be provided on procedures and company systems. Competitive salary with full-time hours, based in Colnbrook.

Qualifikationen

• Previous Supervisor, Team Leader or operational management experience
• Strong people management and team leadership skills
• Experience within Road Freight, Transport, Logistics or Customs would be highly advantageous
• Previous Customs experience is beneficial but not essential
• Knowledge of UK and European road freight movements would be advantageous
• Confident managing workloads and setting daily priorities
• Strong organisational and communication skills
• Excellent attention to detail
• Comfortable working with transport and Customs documentation
• Confident communicating with drivers, customers, suppliers and internal teams
• Able to work effectively within a busy, deadline‑driven operation
• Confident using computer systems and learning new software
• Strong operational problem‑solving skills
• Willingness to learn and develop knowledge of Road Freight Customs procedures
• Reliable, professional and comfortable taking ownership of the day‑to‑day operation

Aufgaben

• Supervise and support a team of six
• Coordinate daily workloads and allocate tasks across the Customs operation
• Oversee Road Freight Customs activity for inbound and outbound movements
• Prepare and manage driver paperwork for vehicles travelling between the UK and Europe
• Ensure all relevant Customs and transport documentation is complete and accurate
• Oversee the preparation of full pre‑alert packages
• Ensure documentation is completed within required deadlines
• Coordinate with drivers, customers, suppliers and internal operational teams
• Monitor inbound and outbound road freight movements
• Prioritise workloads depending on daily operational requirements
• Support the team with operational and documentation queries
• Ensure Customs processes and company procedures are followed correctly
• Support staff training and development
• Identify and resolve operational issues as they arise
• Maintain high standards of accuracy across the department
• Ensure daily operations run smoothly and deadlines are consistently achieved

Kenntnisse

Supervisor experience

People management

Road Freight/Logistics

Customs procedures (learning)

Workload prioritisation

Organisational skills

Communication skills

Attention to detail

Docs handling

IT/system literacy

Problem solving

Willingness to learn

Ownership mindset

Jobbeschreibung

Right Now Group is recruiting a Customs Operations Supervisor for their Colnbrook site. You will lead a team of six, coordinating workloads and overseeing Road Freight Customs activity between the UK and Europe. The role focuses on ensuring driver paperwork and all customs documents are accurate and on time.

Previous customs experience is beneficial but not essential; training will be provided on procedures and company systems. Competitive salary with full-time hours, based in Colnbrook.