Customs Operations Specialist — 4-on/4-off Hybrid

Ernest Gordon Recruitment; Nottingham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company Benefits

Training

Progression

Flexible Working Arrangements

Job summary

Ernest Gordon Recruitment is seeking a Customs Operations Coordinator for a Nottingham-based role with hybrid working and a 4 on / 4 off shift pattern. The role handles UK import/export across air, road, and sea freight, coordinating customs declarations and documentation to ensure compliant and timely shipments.

The successful candidate will process imports/exports using Descartes and CDS, liaise with brokers and carriers, and maintain accurate records in line with AEO standards.

Qualifications

• Experience in UK import/export across air, road and sea freight.
• Experience using Descartes, CDS, Conex or similar systems.
• Road, air and sea freight experience.
• Willingness to work a rotating 4 on / 4 off shift and be commutable to Nottingham.

Responsibilities

• Manage import and export customs entries using Descartes, CDS or similar systems.
• Coordinate trailer plans and support road freight movements across the UK and Europe.
• Act as the main point of contact for out-of-hours customs queries.
• Monitor declarations, resolve errors and prevent shipment delays.
• Prepare and check customs documentation, including invoices, packing lists and certificates of origin.
• Liaise with brokers, carriers, suppliers and customs authorities to ensure timely clearance.
• Oversee DDP activity, confirming duties and VAT are correctly handled.
• Maintain accurate, audit-ready records in line with AEO requirements.
• Handle T1/T2 transit and ATA Carnets where applicable.
• Work a rotating 4 on / 4 off shift pattern, with hybrid working and flexible arrangements.

Skills

Customs clearance experience

Import/export experience

4 on 4 off pattern

Tools

Descartes

CDS

Conex

Job description

Ernest Gordon Recruitment is seeking a Customs Operations Coordinator for a Nottingham-based role with hybrid working and a 4 on / 4 off shift pattern. The role handles UK import/export across air, road, and sea freight, coordinating customs declarations and documentation to ensure compliant and timely shipments.

The successful candidate will process imports/exports using Descartes and CDS, liaise with brokers and carriers, and maintain accurate records in line with AEO standards.