Customs Operations Coordinator (4 On 4 Off)

Ernest Gordon Recruitment; Nottingham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company Benefits

Training

Progression

Flexible Working Arrangements

Job summary

Ernest Gordon Recruitment is seeking a Customs Operations Coordinator for a Nottingham-based role with hybrid working and a 4 on / 4 off shift pattern. The role handles UK import/export across air, road, and sea freight, coordinating customs declarations and documentation to ensure compliant and timely shipments.

The successful candidate will process imports/exports using Descartes and CDS, liaise with brokers and carriers, and maintain accurate records in line with AEO standards.

Qualifications

• Experience in UK import/export across air, road and sea freight.
• Experience using Descartes, CDS, Conex or similar systems.
• Road, air and sea freight experience.
• Willingness to work a rotating 4 on / 4 off shift and be commutable to Nottingham.

Responsibilities

• Manage import and export customs entries using Descartes, CDS or similar systems.
• Coordinate trailer plans and support road freight movements across the UK and Europe.
• Act as the main point of contact for out-of-hours customs queries.
• Monitor declarations, resolve errors and prevent shipment delays.
• Prepare and check customs documentation, including invoices, packing lists and certificates of origin.
• Liaise with brokers, carriers, suppliers and customs authorities to ensure timely clearance.
• Oversee DDP activity, confirming duties and VAT are correctly handled.
• Maintain accurate, audit-ready records in line with AEO requirements.
• Handle T1/T2 transit and ATA Carnets where applicable.
• Work a rotating 4 on / 4 off shift pattern, with hybrid working and flexible arrangements.

Skills

Customs clearance experience

Import/export experience

4 on 4 off pattern

Tools

Descartes

CDS

Conex

Job description

Customs Operations Coordinator (4 On 4 Off)

£32,000 – £42,000 + Company Benefits + Training + Progression + Flexible Working Arrangements

Nottingham – Hybrid

Are you a Customs Coordinator with UK import and export experience across Air, Road and Sea Freight, looking to become the go-to expert in a varied role offering flexible hybrid working and a 4 on / 4 off shift pattern?

This established, privately owned logistics business provides tailored freight solutions across road, air, sea and rail. Working with an international network of partners and carriers, they support clients across manufacturing, retail, FMCG and construction, handling everything from standard consignments to complex shipments.

In this role, you’ll coordinate customs operations outside core business hours, ensuring freight moves smoothly and compliantly across borders. You’ll process import and export declarations using systems such as Descartes and CDS, coordinate trailer movements, and liaise with brokers, carriers and customers to resolve issues and prevent delays. You’ll also manage customs documentation, support DDP processes and maintain accurate records in line with AEO standards.

This role would suit a Customs Coordinator, Customs Specialist or similar with experience in customs clearance and UK regulations, looking to join a growing business offering training, progression and flexible hybrid working around a rotating 4 on / 4 off shift pattern.

The Role:

• Manage import and export customs entries using Descartes, CDS or similar systems
• Coordinate trailer plans and support road freight movements across the UK and Europe
• Act as the main point of contact for out-of-hours customs queries
• Monitor declarations, resolve errors and prevent shipment delays
• Prepare and check customs documentation, including invoices, packing lists and certificates of origin
• Liaise with brokers, carriers, suppliers and customs authorities to ensure timely clearance
• Oversee DDP activity, confirming duties and VAT are correctly handled
• Maintain accurate, audit-ready records in line with AEO requirements
• Handle T1/T2 transit and ATA Carnets where applicable
• Work a rotating 4 on / 4 off shift pattern, with hybrid working and flexible working arrangements to support the operational rota

The Person:

• Proven experience in customs clearance
• Experience using Descartes, CDS, Conex or similar customs systems
• Road, air and sea experience
• Comfortable working 4 on / 4 off
• Commutable to Nottingham

Reference: BBBH27875

Customs, Customs Specialist, Import, Export, Freight, Logistics, Air, Sea, Road, CDS, Descartes, Conex, Declarations, Compliance, AEO, Documentation, DDP, VAT, Duties, T1, T2, ATA, Nottingham, Nottinghamshire, Derby, Leicester, Burton

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications and skill set.