Customs & Logistics Coordinator

Pfeifer Drako LTD; Southampton; On-site; GBP 27,000 - 33,000; Full time

Job summary

Pfeifer Drako LTD in Southampton is recruiting a Customs & Logistics Coordinator to manage import/export declarations, coordinate road freight bookings and maintain accurate customs documentation. You will work closely with customers, suppliers and authorities to ensure compliance and smooth, efficient movements.

The role offers daily engagement across CDS, DESTIN8, NCTS and SAP/ERP systems, with a focus on accuracy, attention to detail and continuous process improvement.

Qualifications

• Experience handling import and export customs clearances.
• Experience using CDS, DESTIN8 and/or NCTS.
• Knowledge of customs procedures and Incoterms.
• Strong communication and organisational skills.
• A high level of attention to detail.
• Good Microsoft Office skills.

Responsibilities

• Process import and export customs declarations.
• Coordinate road freight shipments from booking through to delivery.
• Prepare and maintain accurate customs and shipping documentation.
• Complete and reconcile Postponed VAT Accounting (PVA) records.
• Liaise with customers, suppliers, hauliers and customs authorities.
• Support stock control and inventory administration.
• Update ERP/SAP systems and maintain records.
• Ensure compliance with customs legislation and procedures.
• Support continuous improvement across the business.
• Develop knowledge of sea freight and other transport modes.

Skills

Import/export declarations

CDS/DESTIN8/NCTS

Incoterms

Communication

Organisational skills

Microsoft Office

Education

Customs-related qualifications

Tools

SAP

ERP systems

Job description

Introduction

Are you an organised logistics professional with customs experience and a strong eye for detail? Join Pfeifer and play a key role in ensuring our international movements are efficient, compliant and delivered to the highest standards

Based at our purpose-built facility in Southampton, Pfeifer Drako provides specialist rope, lifting and inspection services to customers across the UK. As part of the global Pfeifer Group, we combine over 45 years of industry expertise with a commitment to quality, safety and exceptional customer service. Join a supportive team where your contribution is valued, professional development is encouraged, and high standards are at the heart of everything we do.

Tasks

We are seeking a highly organised and detail-focused Customs & Logistics Coordinator to join our team in Southampton. Reporting to the General Manager, you will coordinate import and export customs clearances, manage freight movements, support stock control activities and help ensure compliance with customs regulations. This is a varied role offering the opportunity to build your knowledge across different transport modes while making a real contribution to our day-to-day operations.

This is an excellent opportunity for someone looking to develop their expertise within customs, logistics and international supply chain operations.

Key Responsibilities

• Process import and export customs declarations.
• Coordinate road freight shipments from booking through to delivery.
• Prepare and maintain accurate customs and shipping documentation.
• Complete and reconcile Postponed VAT Accounting (PVA) records.
• Liaise effectively with customers, suppliers, hauliers and customs authorities.
• Support stock control and inventory administration.
• Update ERP/SAP systems and maintain accurate records.
• Ensure compliance with customs legislation and company procedures.
• Support continuous improvement initiatives across the business.
• Develop your knowledge of sea freight and other transport modes.

What We Are Looking For

Essential

• Experience handling import and export customs clearances.
• Experience using CDS, DESTIN8 and/or NCTS.
• Knowledge of customs procedures and Incoterms.
• Strong communication and organisational skills.
• A high level of attention to detail.
• Good Microsoft Office skills.

Desirable

• Customs-related qualifications.
• Knowledge of Country of Origin requirements.
• Experience with TSS declarations.
• Experience using SAP or other ERP systems.
• Freight forwarding or logistics experience.
• Knowledge of sea freight.

Working Hours

• 36.25 hours per week.
• Monday to Friday, 7:45am to 4:00pm (negotiable)
• Office based in Southampton.