Customs Coordinator

WR Logistics; Allbrook; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Profit sharing

Employee-owned company

Bonus opportunities

Job summary

WR Logistics in Southampton seeks a Customs Clearance Coordinator to manage customs entries from receipt of documentation through to completion, ensuring accuracy and compliance for timely processing.

The role is hybrid in a growing employee-owned business, offering profit share and bonus opportunities. You will handle client relationships, maintain audit records, and support the customs process with attention to detail and high-quality service.

Qualifications

• Experience in customs clearance, freight forwarding, logistics or international trade environment.
• Strong understanding of customs procedures and legislation.

Responsibilities

• Review documentation for customs purposes to process entries accurately.
• Submit customs entries using Descartes E-Customs in compliance with HMRC rules.
• Maintain two-hour turnaround for EU traffic from documentation receipt.
• Provide copies of completed entries to clients by email.
• Keep accurate records in Leda for audit trails.
• Process customs amendments promptly and accurately.

Skills

Customs clearance

Customer service

Attention to detail

Compliance

Tools

Descartes E-Customs

Leda

Job description

Customs Clearance Coordinator

Salary £30,000 - £36,000 + Profit Share + Bonus | Employee-Owned Business

Location: Southampton

Hours: Monday to Friday - 9:00 - 17:00 (Hybrid)

Are you an experienced Customs Clearance Specialist looking for more than just another customs role?

This could be an opportunity to join an employee-owned business where your contribution genuinely matters, you can share in the success of the company, and your customs expertise is valued.

We're looking for a confident, commercially minded Customs Clearance Specialist who understands the importance of accuracy, compliance and customer service, and who takes pride in getting things right first time.

This is a role where you'll have genuine ownership of your clients, work closely with colleagues across the business, and play an important part in delivering a high-quality customs service.

The Opportunity

As a Customs Clearance Specialist, you'll be responsible for managing customs entries from receipt of documentation through to completion, ensuring all declarations are accurate, compliant and processed within agreed timescales.

You'll work with a portfolio of clients, providing practical advice on customs queries while building trusted relationships and ensuring their customs requirements are handled professionally and efficiently.

The role would suit someone who already has solid customs experience and is looking to join a people-focused, collaborative and forward-thinking organisation where there is scope to develop and make a real impact.

Key Responsibilities

• Review all documentation received for customs purposes and ensure the required information is available to process entries accurately.
• Submit customs entries using Descartes E-Customs, ensuring full compliance with current HMRC legislation and procedures.
• Work to an agreed two-hour turnaround for EU traffic from receipt of the required documentation.
• Provide copies of completed customs entries to clients by email.
• Maintain accurate records within Leda, ensuring commercial paperwork and customs documentation provide a complete audit trail for client record-keeping.
• Process customs amendments promptly and accurately.

What We're Looking For

You'll ideally have previous experience in a customs clearance, freight forwarding, logistics or international trade environment, together with a strong understanding of customs procedures and legislation.

Why Join?

This isn't simply an opportunity to join another logistics business.

As an employee-owned company, the people who work here have a genuine stake in the success of the organisation. Your contribution matters, and there is an opportunity to share in that success.