Customs Declarant: Compliance, Processing & Support

Rhenus Group; Dover; On-site; GBP 24,000 - 32,000; Full time

Job summary

Rhenus Group in the United Kingdom is seeking a dedicated Customs Declarant to process daily customs workloads for our customers. The role involves completing all types of customs declarations to a high standard, creating, monitoring and discharging NCTS transit documents, and supporting ETSF inventories and related warehousing procedures.

Regular communication with customers ensures output, transparency and customer satisfaction, while maintaining compliance with all laws and regulations.

Responsibilities

• Monitor and proactively pick-up on incoming orders via all communication channels and systems.
• Review supporting documents provided in relation to the required clearance to ensure customs clearances are compliant and in accordance with customs and company regulations.
• Prepare and process import, export, and transit customs entries in accordance with customs regulations, laws, or procedures using provided customs software and monitoring pending clearances.
• Calculate customs taxes owed on shipments where applicable.
• Inform accounting team where applicable and support the collection of any debts.
• Communicate with customers on any enquiries.
• Liaise with HMRC regarding compliance issues as required in conjunction with supervisors and managers.
• Support with administrative duties in relation to the recovery and finalization of clearances.
• Create customer records in the database and ensure all required information and documentation (customers instructions, forms, applications etc) are accurately in place and take corrective action if required.
• Execute compliance checks and report any irregularities, support with internal and external compliance audits
• Proactively follow up on training programmes.
• Contribute to a healthy team spirit, respect and apply the values of the company, contribute to its vision and mission.

Job description

Rhenus Group in the United Kingdom is seeking a dedicated Customs Declarant to process daily customs workloads for our customers. The role involves completing all types of customs declarations to a high standard, creating, monitoring and discharging NCTS transit documents, and supporting ETSF inventories and related warehousing procedures.

Regular communication with customers ensures output, transparency and customer satisfaction, while maintaining compliance with all laws and regulations.