Customs Coordinator

Nippon Express EMEA; Uxbridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established logistics company is seeking a Customs Co-ordinator for a 12-month fixed-term contract. This role is essential for ensuring compliance with customs regulations and facilitating smooth customs clearances for imports and exports. The ideal candidate will have proven experience in customs procedures, strong communication skills, and the ability to thrive in a fast-paced environment. Join a dynamic team and contribute to the success of a leading logistics provider while enjoying opportunities for career development and exposure to international markets.

Benefits

Competitive salary and benefits package

Scope for permanent role for strong candidates

Collaborative work environment

Exposure to international markets

20 days holidays + bank holidays

Free parking

Qualifications

• Proven experience in customs clearance or freight forwarding role.
• Strong knowledge of customs procedures and compliance.
• Ability to manage multiple priorities under pressure.

Responsibilities

• Complete and submit accurate import/export customs declarations.
• Ensure compliance with HMRC and regulatory bodies.
• Track and monitor shipments through the customs process.

Skills

Customs clearance experience

Knowledge of UK customs procedures

Excellent communication skills

Problem-solving skills

Attention to detail

Education

Relevant experience in customs or freight forwarding

Tools

ASM Sequoia

Microsoft Office (Excel, Word, Outlook)

Job description

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Description

Job Title: Customs Co-ordinator (12 month FTC)

Description

Job Title: Customs Co-ordinator (12 month FTC)

Location: Uxbridge, UK

The Nippon Express Group stands as a prominent global logistics service provider, with its

Headquarters located in Tokyo, Japan. Our extensive portfolio encompasses a variety of services, including air and ocean freight forwarding, cargo handling, relocation services, and warehousing operations. With a workforce exceeding 73,000 professionals across more than 50 countries and regions, the NX Group is distinguished by its extensive international reach.

We are seeking an organised, detail-oriented Customs Co-ordinator to join our fast-paced freight forwarding team on a 12 month fixed-term contract. This role is central to ensuring shipments comply with all customs regulations, moving efficiently across international borders.

The ideal candidate will have experience in customs procedures, excellent communication skills, and the ability to thrive under pressure. You’ll work closely with operations, customers, and HMRC to ensure smooth customs clearances for imports and exports.

Nippon Express is committed to continuous growth and expansion, offering exciting opportunities for career development and leadership in the UK region.

This role offers an exciting opportunity to contribute to the success of a leading logistics company, if you are an experienced Customs operator with a proven track record and a passion for excellence, we would love to hear from you.

Requirements

Key Responsibilities:

• Complete and submit accurate import/export customs declarations in a timely manner
• Ensure compliance with HMRC and other regulatory bodies for all shipment types
• Manage customs processes including IPR/OPR, SIEL/OIEL licensing, AEO standards, and transit procedures
• Liaise with internal departments mainly but on occasions with customers directly to obtain necessary documentation and resolve queries
• Track and monitor shipments through the customs process, resolving any issues or delays
• Maintain accurate and up-to-date records in compliance with legal and audit requirements
• Use in-house systems and software platforms ASM Sequoia to process customs entries
• Stay updated on customs regulations and industry changes
• Support internal teams with customs-related guidance and documentation reviews
• Escalate non-compliance or procedural issues to the Customs Manager when necessary
• Assist with audits, reporting, and KPI tracking for the customs function
  
  

What does the right candidate look like?

• Proven experience in a customs clearance or freight forwarding role is essential
• Strong knowledge of UK customs procedures, tariff classifications, valuation, and import/export controls
• Familiarity with customs systems such as ASM Sequoia, CHIEF, CDS, or similar platforms
• Proficient in Microsoft Office (Excel, Word, Outlook)
• High attention to detail and excellent data accuracy
• Excellent written and verbal communication skills
• Strong problem-solving skills and ability to work under pressure
• Team player with the ability to work independently and manage multiple priorities
• Knowledge of carnet entries, excise movements, and bonded warehousing
• Completing post entry amendments
  
  

Benefits

What can we offer?

• Competitive salary and benefits package
• Scope for the role to made permanent for strong candidates, or offer alternative role within the business
• A collaborative and supportive work environment
• Exposure to international markets and logistics networks
• 20 days holidays + bank holidays
• Free parking

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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