Customs Coordinator

WR Logistics; Eling; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Profit sharing

Employee-owned business

Hybrid working

Job summary

WR Logistics in Southampton is seeking a Customs Clearance Coordinator to join our employee‑owned team. You will manage customs entries from documents receipt to completion, ensuring accuracy and compliance while meeting agreed timescales.

You will handle a portfolio of clients, provide practical advice on customs queries, and build trusted relationships to ensure their imports and exports are processed smoothly.

Qualifications

• Experience handling customs entries and documentation.
• Strong knowledge of HMRC procedures.
• Excellent accuracy and customer service.
• Ability to work to tight deadlines.

Responsibilities

• Review all documentation received for customs purposes and ensure the required information is available to process entries accurately.
• Submit customs entries using Descartes E-Customs, ensuring full compliance with current HMRC legislation and procedures.
• Work to an agreed two-hour turnaround for EU traffic from receipt of the required documentation.
• Provide copies of completed customs entries to clients by email.

Skills

Customs documentation

HMRC compliance

Customer service

Tools

Descartes E-Customs

Job description

Customs Clearance Coordinator

Salary £30,000 - £36,000 + Profit Share + Bonus | Employee-Owned Business

Location: Southampton

Hours: Monday to Friday - 9:00 - 17:00 (Hybrid)

Are you an experienced Customs Clearance Specialist looking for more than just another customs role?

This could be an opportunity to join an employee-owned business where your contribution genuinely matters, you can share in the success of the company, and your customs expertise is valued.

We're looking for a confident, commercially minded Customs Clearance Specialist who understands the importance of accuracy, compliance and customer service, and who takes pride in getting things right first time.

The Opportunity

As a Customs Clearance Specialist, you'll be responsible for managing customs entries from receipt of documentation through to completion, ensuring all declarations are accurate, compliant and processed within agreed timescales.

You’ll work with a portfolio of clients, providing practical advice on customs queries while building trusted relationships and ensuring their customs requirements are handled professionally and efficiently.

Key Responsibilities

• Review all documentation received for customs purposes and ensure the required information is available to process entries accurately.
• Submit customs entries using Descartes E-Customs, ensuring full compliance with current HMRC legislation and procedures.
• Work to an agreed two-hour turnaround for EU traffic from receipt of the required documentation.
• Provide copies of completed customs entries to clients by email. sorry ] bullets changed prompt repeated. Make sure to correct near text. I ended. Sorry. I think output is correct. Provide final JSON. Need to correct a mistake. End. }