Customer Team Member — Flexible Shifts, Training & Benefits

Co-op Group; Hassocks; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full training and career development

30% discount on Co-op products

Pension scheme with employer contrib.

31 days holiday (pro rata for part‑tim

GP access 24/7 and support programme

Flexible pay access

Job summary

Co-op Group in Hassocks is seeking Customer Team Members for a part-time role in a busy local store. You will work 2pm-10.15pm across two shifts per week, with regular overtime and a permanent contract. Full training provided and 18+ due to late shift hours.

You’ll deliver friendly service, help stock shelves, support till operations, and promote Co-op Membership while assisting customers in-store or online orders for home delivery.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Skills

Customer service

Teamwork

Flexibility

Retail interest

Job description

Co-op Group in Hassocks is seeking Customer Team Members for a part-time role in a busy local store. You will work 2pm-10.15pm across two shifts per week, with regular overtime and a permanent contract. Full training provided and 18+ due to late shift hours.

You’ll deliver friendly service, help stock shelves, support till operations, and promote Co-op Membership while assisting customers in-store or online orders for home delivery.