Customer Team Member — Flexible Shifts & Full Training

Co-op Group; Consett; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full training and career development

30% discount on all Co-op products in‑

Pension scheme with up to 10% employer

31 days of holiday (pro rata for part‑

GP appointments 24/7 access and well‑

Flexible access to pay as you earn it

Job summary

Co-op Group is hiring Customer Team Members to join a local Co-op store. You’ll support daily store operations, deliver friendly service, and help customers on the shop floor, tills, and with order-picking for home delivery. The role includes planning around shifts and weekend work, plus full paid training.

This part-time position emphasizes helping the community, stocking shelves, and promoting Co-op Membership benefits while maintaining store standards and a safe shopping environment.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• Ability to work flexibly across a number of shifts and as part of a team.
• Interest in retail and working in a busy store environment.

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Skills

Customer service

Teamwork

Flexibility

Job description

Co-op Group is hiring Customer Team Members to join a local Co-op store. You’ll support daily store operations, deliver friendly service, and help customers on the shop floor, tills, and with order-picking for home delivery. The role includes planning around shifts and weekend work, plus full paid training.

This part-time position emphasizes helping the community, stocking shelves, and promoting Co-op Membership benefits while maintaining store standards and a safe shopping environment.