Customer Team Member — Flexible Part-Time Store Role

Co-op Group; Wylam; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Full training and career development

30% discount on Co-op products

Pension scheme with up to 10% employer

31 days of holiday including bank hols

GP appointments access

Disability Confident recruitment

Job summary

Co-op is looking for Customer Team Members to join a friendly team at our local Co-op store. You will help deliver essential services, assist with post office or bakery tasks where applicable, and support online order picking and packing for home delivery.

A mix of opening, middle, and closing shifts will be required, with weekend work and regular overtime opportunities. You will play a key role in keeping shelves stocked, serving customers, and promoting Co-op Membership, contributing to the

Qualifications

• Passion for helping people and delivering great customer service.
• Ability to work flexibly across a number of shifts and as part of a team.
• Interest in retail and working in a busy store environment (experience not essential)

Responsibilities

• Support day-to-day store operations by delivering friendly service and resolving issues.
• Collaborate with the team to keep the store running smoothly.
• Operate tills and on the shop floor to enhance the shopping experience.
• Maintain shelves, check prices, dates and stock accuracy.
• Ensure store safety and legal compliance with pricing and temperatures.
• Promote Co‑op Membership and support the local community.

Skills

Customer service

Teamwork

Flexibility

Retail interest

Job description

Co-op is looking for Customer Team Members to join a friendly team at our local Co-op store. You will help deliver essential services, assist with post office or bakery tasks where applicable, and support online order picking and packing for home delivery.

A mix of opening, middle, and closing shifts will be required, with weekend work and regular overtime opportunities. You will play a key role in keeping shelves stocked, serving customers, and promoting Co-op Membership, contributing to the