Customer Team Member — Flexible Retail, Community Impact

CO-OP; Bollington; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Full training

Discount

Pay on demand

Pension

Holiday

GP access

Cycle to work

Life events policies

Job summary

Co-op is seeking Customer Team Members to join our local store team. You will help deliver friendly, helpful service, stock shelves, operate tills, and support local community initiatives. The role may involve working in the post office, bakery, or handling online orders, with full training provided and weekend shifts required.

You’ll be part of a busy team, helping customers find products, promoting Co-op membership, and contributing to daily store operations in a community-focused environment.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community
• Demonstrate a genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Skills

Customer service

Teamwork

Retail interest

Job description

Co-op is seeking Customer Team Members to join our local store team. You will help deliver friendly, helpful service, stock shelves, operate tills, and support local community initiatives. The role may involve working in the post office, bakery, or handling online orders, with full training provided and weekend shifts required.

You’ll be part of a busy team, helping customers find products, promoting Co-op membership, and contributing to daily store operations in a community-focused environment.