Customer Team Member - Evenings/Weekends, Flexible Hours

Co-op Group; Stourbridge; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full training

Career development resources

30% discount on Co-op products

Pay on demand

Pension scheme

Holiday entitlement

GP access

Diversity and inclusion

Job summary

Co-op Group is seeking Customer Team Members to join our store in Stourbridge. You’ll deliver friendly, helpful service on the shop floor and tills, supporting everyday store operations and stock management.

The role includes closing shifts, at least one weekend shift, and regular overtime on a permanent, part-time contract. Full training is provided, with opportunities to learn about post office, bakery, or online order picking.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Skills

Customer service

Team player

Flexible shifts

Job description

Co-op Group is seeking Customer Team Members to join our store in Stourbridge. You’ll deliver friendly, helpful service on the shop floor and tills, supporting everyday store operations and stock management.

The role includes closing shifts, at least one weekend shift, and regular overtime on a permanent, part-time contract. Full training is provided, with opportunities to learn about post office, bakery, or online order picking.