Customer Team Member Co-op

McDonald's Inverness High Street; Inverness; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

31 days annual leave (pro-rated)

30% discount on Co-op branded products

10% discount on other brands in store

Company pension with up to 10%Employer

Full paid training and development

Virtual healthcare services for staff

Employee Assistance Programme 24/7

Wellbeing support (physical, mental,,财

Stream money management service

Cycle to Work scheme

Career development and progression

Job summary

Co-op is seeking a Customer Team Member to join its food store in Culloden. You will welcome customers, operate tills, keep shelves stocked, and help maintain a clean, safe store while promoting Co-op products and membership benefits.

The role is permanent and part-time (16 hours/week) with regular overtime. Flexible shifts include early mornings, afternoons, and late evenings, with at least one weekend shift required.

Qualifications

• A friendly and helpful approach to customers.
• Excellent communication and people skills.
• Ability to build positive relationships with customers and colleagues.
• Willingness to work as part of a team.
• Positive approach to problem solving and change.
• Flexibility to work different shifts, including weekends.

Responsibilities

• Welcome customers and provide friendly, helpful service.
• Operate tills and assist customers with purchases.
• Keep shelves stocked and products well presented.
• Check product prices, dates and temperatures.
• Help maintain a clean, tidy and safe store.
• Respond to customer questions and resolve everyday problems.
• Promote Co-op products and membership benefits.
• Support colleagues with daily store activities.
• Help introduce new products and services.

Skills

Friendly service

Communication

Teamwork

Flexibility

Customer service

Problem solving

Job description

Co-op is looking for a Customer Team Member to join its food store at the Shopping Centre in Culloden.

This position would suit someone who enjoys helping customers, working with people and being part of a friendly local team, with full paid training provided.

The Role

• Welcome customers and provide friendly, helpful service.


• Operate tills and assist customers with purchases.


• Keep shelves stocked and products well presented.


• Check product prices, dates and temperatures.


• Help maintain a clean, tidy and safe store.


• Respond to customer questions and resolve everyday problems.


• Promote Co-op products and membership benefits.


• Support colleagues with daily store activities.


• Help introduce new products and services.


• Get involved in activities supporting the local community.

Working Pattern

• Permanent, part time position.


• 16 hours per week, with regular overtime available.


• Varied shifts including early mornings, afternoons and late evenings.


• Store opening shifts can begin at 5.45am.


• Closing shifts can finish at 10pm.


• At least one weekend shift is required.


• Working arrangements will be discussed at interview.


• Rotas are shared three weeks in advance.

What We Are Looking For

• A friendly and helpful approach to customers.


• Good communication and people skills.


• Ability to build positive relationships with customers and colleagues.


• Willingness to work as part of a team.


• A positive approach to problem solving and change.


• Flexibility to work different shifts, including weekends.


• Applicants must be aged 18 or over.


• Applicants must live within a reasonable commuting distance of Culloden.


• Previous retail experience is not required.

What Is On Offer

• £13.04 per hour.


• Permanent employment.


• Regular overtime opportunities.


• 31 days annual leave, including bank holidays, calculated proportionately for part time employees.


• 30% discount on Co-op branded products.


• 10% discount on other brands sold in store.


• Company pension with employer contributions of up to 10%.


• Full paid training and development opportunities.


• Access to virtual healthcare services for employees and their families.


• Employee Assistance Programme available 24 hours a day.


• Support for physical, mental and financial wellbeing.


• Access to Stream, a money management service.


• Cycle to Work scheme.


• Career development and progression opportunities.


• Family friendly policies and support through significant life events.