Customer Team Member

A.F. Blakemore & Son Ltd; Newquay; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Holiday leave

Maternity leave

Paternity leave

Staff discount

Early pay access

Company Pension Scheme

Life Insurance

Cycle to work

Long Service Awards

Job summary

A.F. Blakemore & Son Ltd is hiring a SPAR Quintrell Downs Customer Team Member to support store operations part-time.

You will greet customers, assist with inquiries, and process sales at the till with accuracy, while contributing to stock maintenance and promotional displays in a fast-paced convenience environment. This role requires a positive, team-oriented approach, willingness to work evenings and weekends, and adherence to company policies.

Qualifications

• Previous retail experience preferred.
• Reliable and able to follow instructions with good attention to detail.
• Understanding of retail legislation or responsibilities.
• Cash handling experience preferred but not essential.

Responsibilities

• Greet customers and assist with inquiries.
• Process sales at tills accurately and efficiently.
• Upsell products and highlight offers to maximise sales.
• Manage stock: check deliveries, stock shelves, rotate stock.
• Complete assigned tasks such as date checks, price changes and displays.
• Adhere to store policies and procedures.

Skills

Customer service

Cash handling

Stock management

Attention to detail

Upselling

Team player

Policy adherence

Job description

Customer Team Member (18+) SPAR Quintrell Downs

15 hours - may be more to suit the needs of the business

To include evenings and weekends

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Quintrell Downs, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Quintrell DownsSPAR store

Store Operations:

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes.

Key Skills/Knowledge:

• Previous experience in a similar role and/or industry is preferred
• Reliably follows instructions and procedures with excellent attention to detail
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward
• Experience of using a ‘Challenge 25’ policy desirable
• Keen and enthusiastic approach to working both in a team and independently
• Previous cash handling experience is preferred but not essential

What's in it for you?

• Excellent benefits package including:
• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
• Develop your skills and capability in a highly supportive and multi-diverse culture
• Gain hands-on experience in a high volume, fast paced convenience store
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
• Proactive promotion of internal candidates
• Free Tea & Coffee
• Early access to your pay through ‘EarlyPay’
• 24/7 access to your payslips and Rotas via HR/Payroll portal
• Wellbeing support - access to emotional support, counselling, legal and financial advice
• Company Pension Scheme
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• Cycle to work - Bicycle purchase scheme
• Long Service Awards

About us:

At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family‑run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 6,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.

Today, we operate at the heart of communities across the UK, with 300 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.

SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group. Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.

Please download the job description for more information.

Inclusive environment:

as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department

Contract type

Permanent

Hours

15 hrs p/w (plus opportunity for annual leave cover)

Up to £12.71 p/hr (depending on age)

Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities

Closing date for applications

16th September, 2026

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