Customer Team Member

AF Blakemore & Son Ltd; Buckley; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading convenience retailer in the UK is offering an exciting opportunity for a Customer Team Member at SPAR. In this role, you will ensure a positive shopping experience by assisting customers, maximizing sales, and contributing to the overall success of the store. Ideal candidates will have strong customer service skills and be willing to undergo financial vetting.

Benefits

Holiday, maternity, and paternity leave

Staff discounts

Company pension and life insurance

Free tea and coffee

Wellbeing support

Qualifications

• Experience in a similar role preferred.
• Understanding of retail legislative responsibilities.
• Experience with 'Challenge 25' policy desirable.

Responsibilities

• Greeting customers and assisting them in finding products.
• Handling stock deliveries and maintaining store cleanliness.
• Processing purchases efficiently at the till.

Skills

Attention to detail

Customer service

Cash handling

Independent working

Team player

Job description

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16 Hours P/W - possibly more hours when the store needs.

Various shifts between the hours of 6.45am - 11.00pm

Including evenings and weekends

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the continuous improvement of the store, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’ You must be willing to undergo Post Office financial vetting.

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our family-owned business began in 1917 as a grocery store and has grown into a company owning 260 SPAR stores, employing over 7,000 people, with a turnover of £1.3 billion. As a leading convenience retailer, we continuously seek innovative ways to differentiate ourselves. Our business spans retail, food service, and wholesale distribution.

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers in a friendly manner.
• Answering inquiries and assisting customers in finding products.
• Processing purchases efficiently and accurately at the tills.
• Upselling products and highlighting offers to maximise sales.

Store Operations:

• Handling stock deliveries, stocking shelves, maintaining cleanliness, and rotating stock for freshness.
• Completing tasks like date checking, stock checks, price changes, and promotional displays.
• Following all company policies and procedures.

Key Skills/Knowledge:

• Experience in a similar role is preferred.
• Attention to detail and ability to follow instructions.
• Understanding of retail legislative responsibilities.
• Ability to contribute ideas for customer service and business growth.
• Experience with ‘Challenge 25’ policy is desirable.
• Enthusiastic team player with independent working skills.
• Cash handling experience is a plus but not essential.

What’s in it for you?

• Benefits include holiday, maternity, and paternity leave, and more.
• Opportunities to develop skills in a supportive environment.
• Experience in a high-volume, fast-paced store.
• Staff discounts (excluding alcohol and cigarettes).
• Internal promotion opportunities.
• Free tea and coffee, early pay access, and wellbeing support.
• Company pension, life insurance, cycle scheme, and long service awards.

Must be willing to undergo Post Office financial vetting.