Customer Support/ Training Engineer - Electrical

Redline Group Ltd; Stamford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Customer Support/Training Engineer specializing in electrical systems. This role offers the chance to support and train customers on cutting-edge electromechanical equipment used across diverse industrial applications. You will provide both in-person and remote training, develop comprehensive training materials, and utilize SAP B1 for tracking service cases. If you have a strong background in electrical engineering and a passion for customer support, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Minimum ONC or equivalent in Electrical Engineering required.
• 2+ years of formal technical training experience, including assessments.

Responsibilities

• Provide support for electro-mechanical power products.
• Deliver in-person and remote training to customers and partners.
• Develop training documentation and maintain certification records.

Skills

Customer Support

Training Delivery

Troubleshooting

Technical Documentation

Education

ONC or equivalent in Electrical Engineering

Tools

SAP B1

Job description

Customer Support/ Training Engineer - Electrical

Are you a Customer Support/ Training Engineer - Electrical actively looking for a new role?

Our client specialises in advanced electromechanical systems and will give you the opportunity to support and train customers on innovative, high-performance equipment used across various industrial applications.

Responsibilities

• Providing support for a range of electro mechanical power products delivered.
• Deliver in-person and remote training to customers, service partners, and internal teams.
• Develop and maintain training documentation, presentations, and practical assessments.
• Use SAP B1 to log and track service cases, technical faults, and resolutions.
• Manage global technician certification records and skills development tracking.

Key Requirements

• Minimum ONC or equivalent in Electrical Engineering.
• Formal technical training experience (2+ years), including assessment delivery.
• Strong background in supporting and troubleshooting electromechanical systems.

To apply for this Technical Training Engineer - Electrical job in Stamford, please email [e-mail] or call Nick on 01582878828 / 07487756328