Customer Support Representative

JR United Kingdom; Woking; Remote; GBP 24,000 - 28,000; Full time

Job summary

A vibrant startup, JR United Kingdom, is looking for a full-time remote Customer Support Representative. The role involves providing customer service, resolving issues, and troubleshooting technical problems. Candidates should possess strong problem-solving skills and experience with cryptocurrency, thriving in an independent work environment.

Benefits

Vibrant, innovative startup environment

Promotes personal and professional growth

Qualifications

• Great problem-solving skills required.
• Strong attention to detail essential.
• Proactive approach to handling issues needed.

Responsibilities

• Provide excellent customer service and resolve issues.
• Troubleshoot and resolve various technical problems.
• Assist with processing payments and related tasks.

Skills

Problem-solving

Attention to detail

Proactivity

Ability to work independently

Experience using cryptocurrency

Job description

Social network you want to login/join with:

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]