Customer Support Co-ordinator - Travel

Circle Group; Bradford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the travel sector seeks a confident Business Support Co-ordinator in Bradford. In this full-time role, you will manage client queries, troubleshoot issues, and assist teams in delivering excellent support. Ideal candidates will have experience in customer service, strong communication skills, and a proactive approach to problem-solving.

Benefits

Referral bonuses

Supportive team environment

Qualifications

• Experience in a support, operations, or customer service role.
• Excellent interpersonal skills and a proactive mindset.
• Confidence using systems and managing tasks.

Responsibilities

• Handling a wide range of queries from clients and colleagues.
• Troubleshooting day-to-day issues, including system support.
• Supporting Client Managers with account administration.

Skills

Communication

Interpersonal Skills

Problem-solving

Proactive Mindset

Methodical Approach

Education

Experience in support or customer service role

Job description

1 month ago Be among the first 25 applicants

(Office based so you need to live near Bradford)

We're looking for a Business Support Co-ordinator / Customer Service Co-ordinator - someone who's confident, detail-focused, and great with people - to support clients and internal teams across a fast-paced business travel environment.

What You'll Be Doing

• Handling a wide range of queries from clients and colleagues - by phone and email - and ensuring they're resolved smoothly
• Troubleshooting day-to-day issues, including system support, reporting, and operational matters
• Supporting Client Managers with account administration and customer calls
• Taking ownership of tasks and following through with clear communication and timely updates
  
  

What You'll Bring

• Experience in a support, operations, or customer service role (ideally within a busy or regulated environment)
• Excellent communication and interpersonal skills
• A methodical, proactive mindset - you're someone who spots problems early and solves them efficiently
• Confidence using systems and working with reports or data
• The ability to prioritise tasks and manage deadlines without dropping the ball
  
  

Nice To Have

• Previous experience in travel / travel agent or a related sector
• Familiarity with 1st line technical or system support and onboarding processes
  
  

Why apply?

This is a role where no two days are the same. You'll work with a friendly, supportive team, helping deliver excellent service to clients and colleagues alike - while developing your own skills along the way.

For further details and to apply, please send your CV to jon.brass @ circlerecruitment .com

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

Referrals increase your chances of interviewing at Circle Group by 2x

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