Customer Support Associate

We Love Sales; Glasgow; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Commission-based pay

Full training provided

Flexible schedule

Career progression

Job summary

We Love Sales in Glasgow is seeking a Customer Support Associate to meet customers face-to-face across the city and guide them to the right solutions. This is a field role that values friendly, proactive service and a strong local knowledge base.

The position offers commission-based pay with an OTE of £600–£750 per week, along with full training and opportunities for progression within a close-knit team in Glasgow.

Qualifications

• Great interpersonal and communication skills for in-person interactions.
• Ability to manage own schedule and appointments.
• Calm under pressure with problem-solving mindset.

Responsibilities

• Visit customers in residential areas across Glasgow to provide support in person.
• Listen to understand customer needs and questions.
• Answer questions and resolve concerns on the spot where possible.
• Guide customers towards relevant products or services.
• Maintain accurate records of every customer interaction.
• Manage your own diary of appointments and visits.

Skills

Face-to-face comms

Customer service

Independent work

Time management

Driving licence

Job description

Customer Support Associate

Location: Glasgow | Job Type: Full-Time | Salary: OTE £600–£750 per week

About the Role

We're looking for a warm, dependable Customer Support Associate to join our Glasgow team. This isn't a desk-based support role — you'll be meeting customers face-to-face across the city, helping answer questions, resolve concerns, and guide them toward the right solution. It suits someone who genuinely enjoys helping people and wants a role where good service is directly rewarded.

What You'll Be Doing

• Visiting customers in residential areas across Glasgow to provide support in person
• Listening carefully to understand what each customer actually needs
• Answering questions clearly and resolving concerns on the spot where possible
• Guiding satisfied customers toward relevant products or services
• Managing your own diary of appointments and visits
• Keeping accurate records of every customer interaction

What We're Looking For

• A patient, approachable manner and strong face-to-face communication skills
• Comfortable working independently and managing your own schedule
• Calm under pressure, with good problem-solving instincts
• Resilience and a positive attitude, even on tougher days
• Driving licence and transport preferred
• No previous experience required — full training provided

What's On Offer

• Commission-only pay, OTE £600–£750 per week
• Full training and continuous support
• Flexibility in how you plan your working day
• Real progression opportunities into senior roles
• A close, supportive team based in Glasgow