Customer Support Advisor | Flexible Hours & Benefits

EE Limited; Kirby Sigston; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Competitive Salary

Online GP

Paid Carer's Leave

Family Leave

Huge Discounts

Career Development

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare and Dental

Job summary

EE Limited is seeking a Customer Service Advisor in Kirby Sigston to engage with customers over the phone, provide guidance, and resolve queries. The role emphasizes building relationships, delivering excellent service, and understanding customer needs.

Training will be provided to confidently discuss EE products and services in a flexible, supportive work environment. The start date is 23 November 2026, with a competitive salary starting at £26,116 rising to £26,738 after 8 months, plus an

Qualifications

• Warm and engaging personality with a passion for helping others.
• Ability to listen actively and resolve customer queries over the phone.
• Strong communication skills and resilience in a fast-paced contact centre.

Responsibilities

• Handle customer enquiries via phone, providing guidance and solutions.
• Build rapport with customers and deliver exceptional service.
• Support customers with product and account information and resolve issues promptly.

Skills

Customer service

Phone support

Empathy

Communication

Job description

EE Limited is seeking a Customer Service Advisor in Kirby Sigston to engage with customers over the phone, provide guidance, and resolve queries. The role emphasizes building relationships, delivering excellent service, and understanding customer needs.

Training will be provided to confidently discuss EE products and services in a flexible, supportive work environment. The start date is 23 November 2026, with a competitive salary starting at £26,116 rising to £26,738 after 8 months, plus an