Customer Supply & Logistics Coordinator – Hybrid

Pz Cussons; Manchester; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Bonus

Private medical cover

Flexible holiday options

Hybrid work

Discounted PZ products

Onsite gym

Job summary

PZ Cussons is seeking a Customer Supply Coordinator in Manchester to manage orders, build strong customer relationships and monitor service performance. You will work with supply chain, logistics, and finance teams to align supply with demand and improve OTIF.

This permanent role offers a blend of planning, data analysis and stakeholder collaboration in a fast-paced consumer goods environment.

Qualifications

• Experience in a customer service, customer supply or supply chain role within FMCG or similar fast-paced environment.
• Strong organisational skills with ability to manage multiple priorities with accuracy.
• Confidence working with data, reporting service performance and identifying improvements.
• Excellent communication and relationship-building skills across teams and customers.

Responsibilities

• Build strong customer relationships as a trusted contact and deliver high service levels.
• Manage customer orders from end to end and resolve issues before they affect service.
• Monitor service performance, identify risks and drive improvements in OTIF and satisfaction.
• Collaborate with supply chain, logistics, commercial and finance teams for optimal outcomes.
• Support planning by sharing customer insights, contributing to forecasts and aligning supply with demand.
• Identify opportunities to improve efficiency and reduce cost to serve.

Skills

Customer service

Data analysis

Excel

ERP SAP

Communication

Organizational skills

Tools

SAP

Job description

PZ Cussons is seeking a Customer Supply Coordinator in Manchester to manage orders, build strong customer relationships and monitor service performance. You will work with supply chain, logistics, and finance teams to align supply with demand and improve OTIF.

This permanent role offers a blend of planning, data analysis and stakeholder collaboration in a fast-paced consumer goods environment.