Enable job alerts via email!

Customer Success Manager Graduate Considered

Robustelli ∙ Soucy ∙ Hussey, P.A.

City Of London

Hybrid

GBP 30,000 - 32,000

Full time

26 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

A leading software company in London seeks a Customer Success Manager to enhance client engagement and ensure optimal product usage. The ideal candidate will benefit from excellent training and career progression opportunities while managing relationships and solving customer queries. This entry-level role requires strong communication and problem-solving skills, plus a relevant degree.

Benefits

Healthcare benefits

Pension plan

Career progression opportunities

Training for graduates

Qualifications

Strong communication skills with fluent spoken and written English.
Experience in a customer-facing role is preferred.
Ability to work independently and as part of a team.

Responsibilities

Main point of contact ensuring excellent customer experiences.
Overseeing customer engagement and fostering client relationships.
Providing insights to enhance service delivery.

Skills

Customer-facing skills

Problem-solving

Communication

Motivated self-starter

Education

2.1 Bachelors from an internationally renowned University

Customer Success Manager Graduate Considered

Join to apply for the Customer Success Manager Graduate Considered role at Robustelli ∙ Soucy ∙ Hussey, P.A.

Customer Success Manager Graduate Considered

1 day ago Be among the first 25 applicants

Join to apply for the Customer Success Manager Graduate Considered role at Robustelli ∙ Soucy ∙ Hussey, P.A.

Get AI-powered advice on this job and more exclusive features.

A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology.

Location: Central London Hybrid 3 days on site

Salary: £30,000 - £32,000 + healthcare, pension etc.

Requirements For Customer Success Manager

A minimum of a 2.1 bachelors from an internationally renowned University in Law, History, Geography, Physics or similar
At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV).
Excellent customer-facing skills - you should have previously held a role where you have dealt with customers
A motivated self-starter with a problem-solving attitude
Ability to work with autonomy and as part of a team
Great communication skills with fluent spoken and written English

Responsibilities For Customer Success Manager

You will be the main point of contact, providing an excellent customer experience. You will be liaising with clients, sales team and technical teams
Execute seamless handovers between pre-sales and post-sales
Help clients get the most out of the software product, overseeing customer engagement and fostering client relationships
Solve client problems and resolve issues/queries quickly and help with user adoption
Act as a voice for the customer, providing insights to internal teams to enhance service delivery
Maximise customer renewals through user engagement

What This Offers

Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates
Opportunity to move into a leadership role. You will be able to manage multiple teams across international offices
A good remuneration and benefits package

Applications

If you would like to apply for this unique Customer Success Manager opportunity, we would love to hear from you. Please send an up-to-date CV via the relevant link.

Were committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full details for contact are available on our website).

Keywords: Customer Success Manager / Client Relationship Manager / Customer Experience Advocate / Client Success Specialist / Customer Satisfaction Director / Account Growth Manager / Client Support Coordinator / Customer Retention Specialist / Account Success Manager / Client Engagement Consultant / Customer Service Strategist / Graduate / Trainee / Entry-Level

RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isnt of interest, please visit our website to see out other opportunities.

We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Administrative and Support Services

Referrals increase your chances of interviewing at Robustelli ∙ Soucy ∙ Hussey, P.A. by 2x

London, England, United Kingdom 5 days ago