Customer Marketing Executive

Connect Fibre; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Private Medical Cover

Employee Referral Scheme

Company pension contribution

Superb maternity package

Company laptop

All-expensed travel

Job summary

A leading telecommunications company is seeking a Customer Marketing Executive to support their marketing strategy. This role involves designing and executing omni-channel campaigns, managing audience segmentation, and collaborating with various teams. Ideal candidates will have at least one year of experience in email and content marketing, along with strong project management and communication skills. The position offers a hybrid working model, focusing on home working with occasional team meetups.

Qualifications

• Minimum one year of relevant work experience in Email Marketing/Content marketing.
• Experience with CRM Systems (Hubspot preferred but not essential).
• Ability to think differently and on your own initiative.

Responsibilities

• Design, execute and analyse omni-channel campaigns end to end.
• Create, manage and refine audience segmentation.
• Collaborate closely with Telesales, Field sales and Customer service.

Skills

Email Marketing

Content Marketing

Project Management

Communication

Tools

CRM Systems

Job description

Get AI-powered advice on this job and more exclusive features.

Customer Marketing Executive-Connect Fibre

Work from home with regular team meetups

Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK!

We’re growing fast and we’re looking for people with passion, fresh ideas, and drive to join us on our journey.

At Connect Fibre, you will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband.

The Role

Reporting to the Customer Marketing Retention manager, you will support our customer marketing strategy by driving our highly segmented omni-channel marketing activities including Upsell, Engagement and Recontracting.

Key Responsibilities:

● Design, execute and analyse omni-channel campaigns end to end.

● Create, manage and refine audience segmentation that drives accurate targeting and personalised communication.

● Support new product launches across the business.

● Brief visually appealing content and templates to our in-house design team and external agencies.

● Optimise campaigns through A/B testing and identify opportunities for growth.

● Drive customer adoption by supporting and executing consumer marketing activities.

● Collaborate closely with Telesales, Field sales and Customer service to ensure all areas of the business have visibility of marketing activity.

● Analyse and report on the competitive landscape and industry.

● Remain customer centric in everything you do delivers a customer focussed experience

The Candidate

● Minimum one year of relevant work experience in Email Marketing/Content marketing.

● Experience with CRM Systems (Hubspot preferred but not essential)

● Keen focus on self guided learning and development

● Articulate, with excellent grammar and spelling for the purposes of customer content across multiple channels (Email/SMS/Whatsapp/Blog)

● Project Management skills and ability to multi-task whilst keeping to deadlines.

● A confident communicator with influencing skills to effectively work with stakeholders.

● Digitally-savvy, thrive on building relationships and customer campaigns.

● A loyal and reliable team player.

● Ability to think differently, outside the box and on your own initiative.

The Rewards

● 25 days holiday, plus bank holidays, Birthday off

● Private Medical Cover

● Employee Referral Scheme

● Company pension contribution

● Superb maternity package

● Company laptop

● All-expensed travel

Connect Fibre offers excellent team and business building opportunities. Please see www.connectfibre.co.uk for more information on our exciting new business!

Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre [e-mail] . All applications will remain strictly confidential. Reference: PABCF77

(Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Telecommunications

Referrals increase your chances of interviewing at Connect Fibre by 2x

Sign in to set job alerts for “Customer Executive” roles.

London, England, United Kingdom 2 days ago

London, England, United Kingdom 2 days ago

Sunbury-On-Thames, England, United Kingdom 4 days ago

Greater London, England, United Kingdom 2 weeks ago

Customer Success Consultant- Fully Remote- United Kingdom

Milton Keynes, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

Customer Success / Customer Support - London - 2025

London, England, United Kingdom 1 week ago

Customer Support Specialist - United Kingdom

London, England, United Kingdom 2 weeks ago

Chester, England, United Kingdom 1 month ago

Birmingham, England, United Kingdom 2 weeks ago

Strategic Customer Success Manager - EMEA

Manager, Customer Success Management - EMEA

Customer Success Manager (UK-Based Remote Role)

London, England, United Kingdom 1 month ago

Senior Manager, Customer Success - Strategic

London, England, United Kingdom 5 days ago

Bristol, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.