Customer Success Manager

The People Co.; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food ingredients business based in the UK is looking for a Client Success Manager to drive customer satisfaction and innovation. In this role, you will foster long-term relationships, identify growth opportunities, and partner with teams to launch products. The ideal candidate will have significant B2B sales experience and excellent communication skills, coupled with a willingness to travel both nationally and internationally.

Qualifications

• Track record in B2B sales or account management within the food sector.
• Confidence in negotiations and problem-solving.
• Willingness to travel nationally and occasionally internationally.

Responsibilities

• Build and maintain long-term client relationships.
• Identify opportunities for growth and innovation.
• Partner with teams to launch new products and ensure satisfaction.
• Monitor market activity to keep clients ahead of trends.

Skills

B2B sales experience

Excellent communication skills

Relationship-focused mindset

Problem-solving ability

Strong commercial understanding

Job description

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Base pay range

Direct message the job poster from The People Co.

I find brilliant sales and commercial people for brilliant food businesses.

Join a market-leading international ingredients business and play a pivotal role in ensuring customer success, growth, and innovation across the food manufacturing and foodservice sectors. This is your chance to be part of a dynamic, forward-thinking company that has achieved remarkable growth over the past five years.

As Client Success Manager, you’ll be the go-to partner for your customers, working closely with them to understand their needs, develop tailored solutions, and help them maximise value from the partnership.

Key responsibilities

• Build and maintain trusted, long-term client relationships.
• Work with clients to identify opportunities for growth and innovation.
• Partner with technical and commercial teams to launch new products.
• Provide proactive, solutions-focused support to ensure customer satisfaction.
• Monitor market activity to keep clients ahead of trends.

What you’ll bring

• A track record in B2B sales or account management within the food sector (ingredients experience a plus).
• Excellent communication skills and a relationship-focused mindset.
• Strong commercial understanding with the ability to spot opportunities.
• Problem-solving ability and confidence in negotiations.
• Willingness to travel nationally, plus some international trips.

If you’re ready to help customers succeed while driving your career forward, send your CV to Lisa Fox, quoting Ref: PR/013146

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Manufacturing

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