Customer Solutions Engineer/ Sales Engineer

TN United Kingdom; London; On-site; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Solutions Engineer to join their London team. This role focuses on technical integration and crafting solutions that meet customer needs while supporting sales initiatives. You'll engage directly with clients to understand their requirements, demonstrate innovative solutions, and provide valuable feedback to product teams. If you have a passion for technology and a customer-first mindset, this position offers an exciting opportunity to make a significant impact in a collaborative environment. Join a forward-thinking company that values your expertise and helps you grow in your career.

Qualifications

• 5+ years in customer-facing engineering roles, leveraging technical skills.
• Ability to understand integration possibilities and customer requirements.

Responsibilities

• Designing solutions and supporting sales efforts for customer integration.
• Guiding customers through technical demonstrations and best practices.

Skills

Customer-first approach

Customer-facing engineering experience

Agile development

Intermediate SQL

Python skills

NodeJS skills

Experience with APIs

Business acumen

Strategic problem-solving

Education

Degree in Computer Science

Tools

Google Cloud Platform

BigQuery

Job description

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Customer Solutions Engineer/ Sales Engineer, London

Client: DOW JONES

Location: London, United Kingdom

Job Category: -

EU work permit required: Yes

Job Reference: a474fb6d5034

Job Views: 13

Posted: 28.04.2025

Expiry Date: 12.06.2025

Job Description:

Description

The Customer Solutions Engineer role at Dow Jones involves technical integration, designing solutions, and supporting sales efforts. Responsibilities include working with prospects and customers to understand and exploit integration possibilities, determining requirements, demonstrating solutions, guiding customers through integration, sharing best practices, providing feedback to product teams, and staying updated on emerging technologies.

Skills & Experience Required:

• Customer-first approach and professionalism
• Over 5 years in a customer-facing engineering role
• Experience with Agile development
• Intermediate SQL, Python, NodeJS skills
• Experience with APIs and technical demonstrations
• Business acumen and strategic problem-solving
• Degree in Computer Science or related field

Highly Desired:

• Experience with Google Cloud Platform, especially BigQuery
• Strong coding skills in modern languages
• Experience with cloud data services
• Knowledge of Machine Learning, NLP, and text mining
• Familiarity with products like Factiva, Risk & Compliance, Newswires

Dow Jones promotes equal opportunity employment and provides reasonable accommodations for individuals with disabilities.