Customer Services Representative

Sunshine Irrigation & Light Inc.; High Wycombe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in High Wycombe is seeking a Customer Services Representative to join their dynamic team. This role offers the chance to provide exceptional service, manage key accounts, and resolve customer issues effectively while enjoying a great company culture. Candidates should have experience in customer relations and be proficient in Microsoft Office, with Salesforce experience being a plus.

Benefits

Bonus of 10%

Life assurance

Pension of 15%

25 days holiday

Salary sacrifice schemes

Qualifications

• Experience in customer relations and teamwork.
• Excellent interpersonal and communication skills.
• Ability to work under pressure.

Responsibilities

• Provide premium customer service support to all customers.
• Handle customer queries via phone, email, or live chat.
• Manage and follow up on customer leads.

Skills

Interpersonal skills

Communication skills

Teamwork

Customer service experience

Ability to work under pressure

Tools

Salesforce

Microsoft Office

Job description

Customer Services Representative - High Wycombe - Great Company Culture, with class leading benefits and pension

Melbreck Technical are working with this world renowned designer and man manufacturer of specialist equipment that is used across the globe in a multitude of safety critical industries.

Due to planned growth within their Sales Team, they are now looking for a Customer Services Representative to join their business on a permanent basis ASAP!

They are a passionate, dynamic and innovative team, which empowers their colleagues to make a difference and by joining them youll have the chance to develop yourself and explore different opportunities.

Customer Services Representative - Role Overview

Provide Premium customer service support to all customers and distributors

Handling customer queries via phone, email, or live chat (salesforce)

Respond to inbound sales orders and processing orders

Manage and follow up on customer leads

Manage Key accounts

Resolve customer issues and complaints efficiently

Customer Services Representative - Candidate Requirements

Experience of customer relations and team work

An individual with customer service experience in similar environment

Someone with excellent interpersonal and communication skills

The ability to work under pressure

Proficiency in all Microsoft office applications.

Experience with Salesforce would be desirable

Customer Services Representative - Benefits

Bonus of 10%

Life assurance

Pension of 15% (with employee contributions)

25 Days holiday with options to increase with time served

Amazing Salary Sacrifice Schemes

So if you are looking for your next role, don't wait, CLICK APPLY NOW!

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