Customer Services Reception Officer

Peterborough City Council; Peterborough; Presencial; GBP 19 000 - 23 000; Tempo integral

Resumo da oferta

Peterborough City Council is seeking a friendly, professional Receptionist to join the Estates and Facilities Management team.

You will be the first point of contact for visitors, colleagues and contractors, delivering a welcoming experience and efficient administrative support across three city-centre sites.

A proactive attitude and commitment to confidentiality are essential, with good communication skills and reliability.

Qualificações

• Experience in receptionist or administrative roles is helpful.
• Strong communication and customer service abilities.

Responsabilidades

• Greet visitors and direct them to the correct person or service.
• Answer enquiries and provide information as required.
• Provide general administrative support to the Estates and Facilities Management team across multiple sites.

Descrição da oferta de emprego

We're looking for a friendly, professional and organised Receptionist to join the Estates and Facilities Management team at Peterborough City Council.

As the first point of contact for visitors, colleagues, contractors and councillors, you'll play an important part in creating a welcoming and positive experience. You'll respond to enquiries, direct visitors to the right person or service, and provide general administrative support to help the wider team run smoothly.

The role is 9am to 5pm and will involve working across three different locations within Peterborough city centre, so you'll need to be comfortable moving between sites as required.

You’ll be someone who enjoys helping people, communicates confidently and takes pride in delivering excellent customer service. You'll also understand the importance of confidentiality and professionalism in a busy working environment.

Previous reception or administrative experience would be helpful, but just as important is a positive attitude, willingness to learn and a commitment to providing a great service.