Customer Services & Office Administrator — Study for Free

BPP Holdings Limited; Abingdon; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Private Medical Insurance

Dental Insurance

generous annual leave entitlement of ,

rewards package that includes retail

Group Personal Pension Plan

private healthcare and dental plans

Job summary

BPP Holdings Limited is seeking a friendly and organised Customer Services Administrator to support the Abingdon office and its stakeholders, including staff, students and clients. You'll help ensure smooth operations and deliver a high level of customer service daily.

In this role you’ll perform a range of administrative tasks, process applications, manage data entry, set up courses and generate reports while liaising with internal departments and suppliers to keep the office running

Qualifications

• Friendly, enthusiastic and a strong team player.
• Excellent interpersonal and communication skills.
• Strong attention to detail with a high degree of accuracy.
• Self-motivated with a willingness to take initiative.
• Ability to work without direct supervision.
• Strong organisational skills and ability to manage multiple tasks.
• Good IT skills including Word, Excel, internet and database systems.

Responsibilities

• Support the administration team in delivering an excellent service to students, clients and colleagues.
• Process applications, data entry, course setup and organisation.
• Finalise published materials and create/update apprentice records.
• Use surveys to collect information from apprentices.
• Create and check reports.
• Handle telephone and email enquiries promptly and efficiently.
• Liaise with internal departments to support administrative activities.
• Liaise with suppliers and other stakeholders in support of administrative tasks.
• Assist other members of the administration team as required.
• Support ad hoc tasks and projects to help ensure the smooth running of the Abingdon office.

Skills

Team player

Interpersonal skills

Attention to detail

Initiative

Time management

IT skills

MS Word

MS Excel

Database systems

Communication

Tools

MS Word

MS Excel

Database systems

Internet skills

Job description

BPP Holdings Limited is seeking a friendly and organised Customer Services Administrator to support the Abingdon office and its stakeholders, including staff, students and clients. You'll help ensure smooth operations and deliver a high level of customer service daily.

In this role you’ll perform a range of administrative tasks, process applications, manage data entry, set up courses and generate reports while liaising with internal departments and suppliers to keep the office running