Customer Service with Languages Placement 2027/28

Equipment Sa; Dromore; Remote; GBP 12,000 - 16,000; Full time

Job summary

Euro Auctions in Dromore, Northern Ireland, invites applications for a Customer Service with Languages Placement (2027/28). The role supports a busy auction environment, handling multilingual inquiries and maintaining strong client relationships across markets.

You’ll gain exposure to global operations and practical administration within an international business context. The successful candidate will be studying languages and relish a fast-paced office setting, with a commitment to reliability,

Qualifications

• Be studying towards a third level discipline preferably in Languages (other disciplines will be considered)
• The ability to work full time for 12-15 months
• Exhibit flexibility and willingness to work extra hours during busy auction periods
• Maintain a valid passport
• Must be eligible to live, work and remain in the UK, within 1 hour's commute of the office you are applying to
• Good level of data entry with proficiency in Outlook, Word, Excel, and Power Point
• Highly organised and conscientious and keen to deliver a high level of Customer Service
• Excellent interpersonal skills with ability to develop long-term relationships with new and existing customers
• Be reliable, self-motivated with good attention to detail and an exceptional work ethic
• Possess exceptional interpersonal skills

Responsibilities

• Provide exceptional customer service across a range of customer enquiries and requests.
• Build and maintain strong, positive relationships with customers.
• Act as a key point of contact and intermediary, ensuring customer issues are handled promptly and effectively.
• Investigate and resolve customer queries and issues with a proactive, solutions-focused approach.
• Communicate clearly and professionally with customers.
• Support customer satisfaction by understanding individual needs and providing tailored solutions.
• Use language skills on a daily basis to communicate effectively with customers from different backgrounds and markets.
• Work collaboratively with colleagues and wider teams to ensure a seamless customer experience.
• Demonstrate a customer-centric approach, with a genuine passion for delivering a positive experience.

Skills

Languages

Data entry

Interpersonal skills

Organisation

Customer service

Education

Languages degree studies

Tools

Outlook

Word

Excel

PowerPoint

Job description

Customer Service with Languages Placement 2027/28

Job Title: Customer Service with Languages Placement

Reporting To: Group Office Manager

Hours: Monday - Thursday 8am - 5pm, Fridays 8am - 3.45pm

Location: Dromore, Co. Tyrone.

Euro Auctions conducts unreserved auctions of industrial plant, construction equipment and agricultural machinery on a global basis with sites in the UK, Europe, UAE, Australia, US and Canada. We are the market leader in Europe, holding more sales and selling more lots per sale than any other auction house.

Your placement year really matters especially when you are making your first career move.

Euro Auctions gives you the chance to make an impact and make your placement really count.

You will quickly become a respected member of the team and develop rounded business skills that will serve you regardless of where your future takes you.

About this role

Key Activities:

• Provide exceptional customer service across a range of customer enquiries and requests.
• Build and maintain strong, positive relationships with customers.
• Act as a key point of contact and intermediary, ensuring customer issues are handled promptly and effectively.
• Investigate and resolve customer queries and issues with a proactive, solutions-focused approach.
• Communicate clearly and professionally with customers
• Support customer satisfaction by understanding individual needs and providing tailored solutions.
• Use language skills on a daily basis to communicate effectively with customers from different backgrounds and markets.
• Work collaboratively with colleagues and wider teams to ensure a seamless customer experience.
• Demonstrate a customer-centric approach, with a genuine passion for delivering a positive experience.

The Person:

This role is ideal for someone studying languages, with a passion for delivering a high level of customer service to our diverse customer base.

The successful candidate will have experience working in a fast-paced office environment and be capable of taking control of all administration involved in running an auction. This is not a typical office job; no two days will be the same.

While these opportunities are initially aimed at third year placement students, they are also open to fresh graduates eager to gain valuable international business experience.

Christmas Shutdown.

Opportunity for travel.

The Requirements

• Be studying towards a third level discipline preferably in Languages (other disciplines will be considered)
• The ability to work full time for 12-15 months.
• Exhibit flexibility and willingness to work extra hours during busy auction periods.
• Maintain a valid passport.
• Must be eligible to live, work and remain in the UK, within 1 hour's commute of the office you are applying to
• Good level of data entry with proficiency in Outlook, Word, Excel, and Power Point.
• Highly organised and conscientious and keen to deliver a high level of Customer Service.
• Excellent interpersonal skills with ability to develop long-term relationships with new and existing customers.
• Be reliable, self-motivated with good attention to detail and an exceptional work ethic.
• Possess exceptional interpersonal skills.

Euro Auctions are an Equal Opportunities Employer.

All placements are paid and offer exposure to global market, some offer the chance to travel to other sites.