Customer Service Specialist Apprentice (Level 3)

M J Church; Chippenham; On-site; GBP 12,000 - 18,000; Full time

Job summary

A leading civil engineering contractor in Chippenham is offering an apprenticeship aimed at developing skilled customer-focused professionals. The role involves delivering excellent customer service, handling enquiries and complaints, and building strong client relationships. Candidates will gain valuable experience managing expectations and improving customer experience across various channels. This is an exciting opportunity for individuals seeking growth in a dynamic environment.

Responsibilities

• Deliver high-quality customer service across multiple channels.
• Handle enquiries, complaints, and complex customer issues.
• Build strong relationships and manage expectations.
• Use systems and data to improve customer experience.
• Represent the organisation professionally and positively.

Job description

A leading civil engineering contractor in Chippenham is offering an apprenticeship aimed at developing skilled customer-focused professionals. The role involves delivering excellent customer service, handling enquiries and complaints, and building strong client relationships. Candidates will gain valuable experience managing expectations and improving customer experience across various channels. This is an exciting opportunity for individuals seeking growth in a dynamic environment.