Customer Service Apprenticeship: Earn & Learn in Branch

Keyline Civils Specialist; Northfleet; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

22 days holiday

Colleague discounts across Travis Perk

Online discounts at leading retailers

Bonus and benefits

Job summary

Keyline Civils Specialists, part of the Travis Perkins Group, is launching a 12-month Apprenticeship that develops you across branch operations, product knowledge and customer service. You’ll receive 1:1 coaching and mentoring, with a clear path to progress to higher roles including the Boardroom, while balancing study time with work.

You’ll gain hands-on exposure across multiple areas, learn the safety culture, and build a foundation in the products and services we offer, preparing you for a

Qualifications

• Apprenticeship programme over 12 months to develop branch knowledge and customer service skills.
• 1:1 coaching, mentoring and technical and skills training provided to progress career.
• Opportunity to advance up to Boardroom and across apprenticeship programmes.

Responsibilities

• Build relationships with customers over the counter and on the phone by taking orders, providing quotes, offering possible solutions and relatable products
• Be helpful and friendly, you will likely get to know our customers on a first-name basis
• Use your learnt knowledge of our products to assist with enquiries, provide product information, prepare quotes and help each customer with their purchase

Skills

Customer service

Communication

Teamwork

Sales

Job description

Keyline Civils Specialists, part of the Travis Perkins Group, is launching a 12-month Apprenticeship that develops you across branch operations, product knowledge and customer service. You’ll receive 1:1 coaching and mentoring, with a clear path to progress to higher roles including the Boardroom, while balancing study time with work.

You’ll gain hands-on exposure across multiple areas, learn the safety culture, and build a foundation in the products and services we offer, preparing you for a