Customer Service & Sales Admin – No Cold Calling

Career Choices Dewis Gyrfa Ltd; Wolverhampton; On-site; GBP 17,000 - 21,000; Full time

Job summary

The Best Connection is recruiting for a Customer Service / Sales Administrator for a Wolverhampton client. This long-term opportunity offers a path to permanent placement after a successful trial period.

Ideal candidates will have strong customer service experience, excellent telephone manners, and proficient Outlook skills, enabling them to manage orders, quotations, and production coordination in a busy office environment.

Qualifications

• Excellent telephone manner and communication skills.
• Strong customer service experience.
• Proficiency in Microsoft Outlook.
• Good organisational and administrative skills.
• Ability to work effectively within a busy office environment.

Responsibilities

• Speak with existing and previous customers over the telephone.
• Process customer orders accurately.
• Prepare and issue quotations.
• Order products internally and coordinate production requirements.
• Advise customers on lead times and order progress.
• Provide updates on orders and quotations via email.
• Maintain accurate customer records and administration tasks.

Skills

Customer service

Telephone etiquette

Outlook proficiency

Administration

Organisational skills

Tools

Microsoft Outlook

Job description

The Best Connection is recruiting for a Customer Service / Sales Administrator for a Wolverhampton client. This long-term opportunity offers a path to permanent placement after a successful trial period.

Ideal candidates will have strong customer service experience, excellent telephone manners, and proficient Outlook skills, enabling them to manage orders, quotations, and production coordination in a busy office environment.