Customer Service Representative - Uncapped Commission

TieTalent; Swansea; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading technology company is seeking a Customer Service Representative to join their Swansea office, offering uncapped commission and comprehensive training. Ideal for confident communicators who enjoy relationship building and customer interaction, this full-time role includes significant benefits and opportunities for career growth.

Benefits

Online GP for family

Market leading paid carer’s leave

Equalized family leave

Discounts on EE & BT products

Career development support

Volunteering days

Optional Private Healthcare and Dental

Qualifications

• Confident talker who enjoys asking questions and building relationships.
• Ability to negotiate and handle customer inquiries effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss suitable EE products and services.
• Provide support during their journey with EE.

Skills

Communication

Negotiation

Relationship Building

Job description

Customer Service Representative - Uncapped Commission

1 day ago Be among the first 25 applicants

About

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Location: Swansea Contact Centre

Address: The Strand, Swansea, SA1 2AB

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Swansea.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• Agreatstarting salary of£25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Hugediscounts of EE & BT products including your Mobile and Broadband – saving youhundredsofpoundsevery year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Volunteering days, so you cangive backto your local community
• Optional Private Healthcare and Dental, to protect you and your family
  
  

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

• Swansea, Wales
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at TieTalent by 2x

Get notified about new Customer Service Representative jobs in Swansea, Wales, United Kingdom.

Swansea, Wales, United Kingdom 5 days ago

Swansea, Wales, United Kingdom 1 week ago

Customer Service Advisor - Uncapped Commission

Customer Service Representative - Uncapped Commission

Port Talbot, Wales, United Kingdom 1 month ago

Bridgend, Wales, United Kingdom 1 day ago

Llanelli, Wales, United Kingdom 1 day ago

Tonypandy, Wales, United Kingdom 3 weeks ago

Rhondda Cynon Taf, Wales, United Kingdom £35,000 - £36,000 19 hours ago

Tonypandy, Wales, United Kingdom 4 weeks ago

Key Account Manager - Strategic Enterprise Solutions

Swansea, Wales, United Kingdom 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.