Customer Service Representative - Uncapped Commission

JR United Kingdom; Hamilton; On-site; GBP 13,000 - 14,000; Part time

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic Sales Team. This role is perfect for those who enjoy engaging with people and have a knack for communication. You will provide insights into products that enhance customers' digital experiences without the pressure of hard sales. With a focus on flexibility, this position allows you to balance work and personal commitments. Join a supportive team that values your contributions and offers a pathway for career development, along with a competitive salary and attractive perks. If you're ready to make an impact, this opportunity awaits you!

Benefits

Online GP access

Paid carer’s leave

Family leave benefits

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with experience in building relationships.
• Ability to engage customers and discuss products.

Responsibilities

• Talk to customers about enhancing their digital lives.
• Provide tailored product recommendations based on customer needs.

Skills

Communication Skills

Sales Skills

Negotiation Skills

Job description

Customer Service Representative - Uncapped Commission, Hamilton

Client:

EE

Location:

Hamilton, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Views:

7

Posted:

06.04.2025

Expiry Date:

21.05.2025

Job Description:

Salary: £13,379.73 rising to £13,698.13 at 8 months in role, plus uncapped commission

Shift Pattern:

2 Week Rotation

1. Week 1: OFF, 16:00-21:00, 16:00-21:00, 16:00-21:00, OFF, OFF, 10:00-18:30
2. Week 2: OFF, 16:15-21:00, 16:00-21:00, 16:00-21:00, 16:00-21:00, OFF, OFF

Part Time: Permanent

Why This Job Matters:

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Glasgow?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s In It For You?

• A great starting salary of £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave providing all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 06/04/2025 by JR United Kingdom