Customer Service Representative (Printing Industry)

Ernest Gordon Recruitment; West of England; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company Benefits

25 days holiday + bank holidays

Full Training

Job summary

Ernest Gordon Recruitment in Bristol is seeking a Customer Service Representative for a days-based, on-site role in the printing sector. You will handle customer queries from enquiry through to invoice and guide customers through the managed print service process.

The position offers a 40-hour week, 25 days holiday plus bank holidays, and full training. The ideal candidate has proven customer service experience, strong communication skills, and is comfortable working in a team-oriented office

Qualifications

• Experience in customer service or similar.
• Familiar with handling inquiries through to invoicing.
• Print industry experience is desirable.

Responsibilities

• Handle customer queries from enquiry to invoice.
• Guide customers through the managed print service process.
• Maintain a high level of customer satisfaction in a 40-hour, Monday–Friday week.

Skills

Customer service

Communication

Print industry exp

Job description

Customer Service Representative (Printing Industry)

Bristol

Up to £32,000 + Company Benefits + Days Based Role + Full Training

Are you a Customer Service Representative or similar, with experience in the print industry or similar, looking for a days-based role, at an industry leading business operating across multiple sectors for various blue-chip client?

On offer is the chance to become a staple part of a friendly office team, at a company who values and champions their employees through a manageable working week, 25 days holiday + bank holidays, as well as other great company benefits.

In this role you will be responsible for handling customer queries from enquiry through to invoice. You will be responsible for guiding customers through the managed print service process, helping customers with questions, and ensuring a smooth process for everyone involved.

This role would suit a Customer Service Representative or similar, with experience in the print industry or similar, looking for a days-based role, in a friendly office environment, with great company benefits.

The Role

• Handling customer queries from enquiry through to invoice
• Guiding customers through the managed print service process
• Monday to Friday, 40-hour working week

The Person

• Customer Service Representative or similar
• Experience in the print industry or similar
• Commutable distance to BristolBBBH28183

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.