Customer Service Representative

ZipRecruiter; Roxwell; On-site; GBP 24,000 - 27,000; Full time

Job summary

A growing industrial retailer is hiring a Customer Service Executive to join their friendly team. The role involves supporting customers across various channels, processing orders, and resolving queries. Candidates should possess strong communication skills and a positive attitude, along with a driving license for commuting.

Qualifications

• Confident speaking with customers via phone, email, and live chat.
• Positive can-do attitude required.
• Driving license & car required.

Responsibilities

• Support customers over the phone, email, and live chat.
• Process orders and resolve delivery issues.
• Perform general administration duties.

Skills

Customer Service

Communication

Problem Solving

Job description

Job Description

A growing industrial retailer and expanding their friendly team and searching for a Customer Service Executive.

Monday - Friday

Location: Writtle, Essex

Salary: £24,000 - £27,000

Responsibilities:

Within this role you will support customers over the phone, by email and live chat with any questions or queries they have

• Advising customers on their range of products and suggesting which would be best for home and business use
• Processing all orders over the phone and email
• Resolving any delivery issues and supporting any queries
• Reply by email, live chat, and phone to customers
• General administration duties
• Continually learning new products

This role will suit someone with a positive can-do attitude, who is confident speaking with customer via multiple channels

Driving license & car are required to get to the office

Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited. For details on how we handle your information, please refer to our Privacy Policy on our website.

• Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time.