Customer Service Representative

JR United Kingdom; Newmarket; On-site; GBP 20,000 - 25,000; Full time

Job summary

A respected family-feel business in Newmarket is looking for a Customer Service Advisor. This full-time, office-based role involves supporting customers and the team, with plenty of opportunities for personal and professional growth. Join a stable company that emphasizes training and skill development.

Qualifications

• Enjoys working in a team environment.
• Has excellent attention to detail.
• Comfortable learning new IT systems.

Responsibilities

• Handling incoming calls from customers.
• Updating the CRM system.
• Responding to general enquiries.

Skills

Professional telephone manner

Teamwork

Attention to detail

IT systems proficiency

Positive attitude

Job description

Social network you want to login/join with:

Customer Service Representative, Newmarket

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Client:

Eclectic Recruitment Ltd

Location:

Newmarket, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Role | Customer Service Advisor

Company | Mid Size – Family Feel Business

Based | Newmarket

We’re delighted to be working exclusively with a well established, highly respected business in Newmarket. They are seeking a Customer Service Advisor to join their friendly team on a full-time, permanent basis. This is an office-based role offering a collaborative and professional working environment.

Key responsibilities will include:

• Handling incoming calls from customers
• Assisting with reserving of products
• Learning and improving product knowledge
• Responding to general enquiries and advising customers on products
• Updating the CRM system
• Supporting the wider team with administrative tasks

We’re looking for someone who:

• Has a professional and friendly telephone manner
• Enjoys working in a team environment
• Has excellent attention to detail
• Is comfortable learning new IT systems
• Has a positive and proactive attitude

This is a fantastic opportunity to build your career in a stable and supportive company, offering great training and the chance to develop your skills long-term.

If this sounds like the next step in your career, please apply via the advert or get in touch with Liam at Eclectic Recruitment.

We endeavour to reply to every candidate, every time—but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.