Customer Service Representative

Jagku Ltd; Greater London; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

20 days annual leave

Company pension

Profit-sharing after 3 years

Job summary

SimplyPrint is seeking a reliable and enthusiastic person to join our friendly team in London. The role combines sales, customer service and print production, with full training provided. Previous printing experience is not essential, and you will join a growing team in a busy, hands-on environment.

Hours are Monday to Friday, 9am–6pm (40 hours/week, with a 1-hour unpaid lunch). Salary is £23,000–£27,000 per year, depending on experience.

Qualifications

• Full training will be provided
• Applicants must have the right to work in the UK
• No prior printing experience required

Responsibilities

• Responding to customer enquiries by email, telephone and in person
• Providing excellent customer service and assisting with sales
• Helping with printing, finishing and production work
• Supporting the daily running of the business
• Assisting with simple exhibition installations (training provided)
• Managing your workload accurately and efficiently

Skills

Customer service

Sales

Print production

Time management

Team player

Job description

Salary: £23,000–£27,000 per year, depending on experience

Hours: Monday to Friday, 9am–6pm (40 hours per week, including a one-hour unpaid lunch break)

Location: London EC1 / E16

SimplyPrint is an established, award-winning printing company looking for a reliable and enthusiastic person to join our friendly and growing team.

This is a varied, hands‑on role combining sales, customer service and print production. Full training will be provided, so previous printing experience is not essential.

Main responsibilities:

• Responding to customer enquiries by email, telephone and in person
• Providing excellent customer service and assisting with sales
• Helping with printing, finishing and production work
• Supporting the daily running of the business
• Assisting with simple exhibition installations (training provided)
• Managing your workload accurately and efficiently

We are looking for someone who enjoys being busy, takes pride in their work and is interested in building a long-term career with us.

• Full training and opportunities to develop
• Monday to Friday working hours
• 20 days annual leave plus bank holidays
• Company pension
• Eligibility for company profit‑sharing scheme after 3 years

Applicants must already have the right to work in the UK. Visa sponsorship is not available.

Recruitment process:

Shortlisted applicants will be invited to attend basic English and Maths tests followed by an interview. Both stages take place in person.