Customer Service Representative

Prima; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Prima is expanding its UK operations and seeking Customer Service Representatives to join the Customer Care team. You will handle fast, friendly, human support online and over the phone, contributing to a great customer experience as part of a growing international motor insurance company.

You’ll be supported in your development and play a key role in delivering excellent service to millions of drivers in the UK and beyond.

Qualifications

• Experience in customer service.
• Excellent communication and interpersonal skills.
• Ability to assist customers via phone and online channels.

Responsibilities

• Provide fast, friendly, human support online and over the phone.
• Help customers with inquiries and issues to ensure a great service experience.
• Contribute to ongoing development of customer care processes.

Skills

Customer service

Phone support

Communication

Job description

Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price.Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need Customer Service Representatives to join our Customer Care team.

This team makes every interaction count.

As part of this team, you’ll help us deliver fast, friendly, human support online and over the phone. We’ll continuously invest in your development. So together, we can achieve better service every day.

Excited to make an impact? Here are the details