Customer Care Specialist — Fast, Friendly Support

Prima; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Prima is expanding its UK operations and seeking Customer Service Representatives to join the Customer Care team. You will handle fast, friendly, human support online and over the phone, contributing to a great customer experience as part of a growing international motor insurance company.

You’ll be supported in your development and play a key role in delivering excellent service to millions of drivers in the UK and beyond.

Qualifications

• Experience in customer service.
• Excellent communication and interpersonal skills.
• Ability to assist customers via phone and online channels.

Responsibilities

• Provide fast, friendly, human support online and over the phone.
• Help customers with inquiries and issues to ensure a great service experience.
• Contribute to ongoing development of customer care processes.

Skills

Customer service

Phone support

Communication

Job description

Prima is expanding its UK operations and seeking Customer Service Representatives to join the Customer Care team. You will handle fast, friendly, human support online and over the phone, contributing to a great customer experience as part of a growing international motor insurance company.

You’ll be supported in your development and play a key role in delivering excellent service to millions of drivers in the UK and beyond.