Customer Service Representative

ZipRecruiter; Glasgow; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a top Sales Advisor role in Glasgow with a leading technology company, EE. You will connect with customers over the phone, helping them choose suitable products and services while enjoying a comprehensive training program. With a competitive starting salary and a friendly team culture, this opportunity is perfect for someone who wants to make a difference in a dynamic environment.

Benefits

Competitive Salary starting at £25,087

Uncapped commission scheme

Access to a private GP 24/7

Market-leading carers leave

Equalised parental leave

Huge discounts on products

Support for career development

Travel loan for commuting

Volunteering days

Optional private healthcare and dental

Qualifications

• No prior sales experience needed, but a proven ability to achieve targets is important.
• Ability to adapt in a dynamic sales environment.
• Excellent communication skills to connect with customers.

Responsibilities

• Engage with customers over the phone to understand their needs.
• Assist customers in choosing the right products and services.
• Participate in training to gain confidence in product knowledge.

Skills

Resilience

Motivation

Relationship Building

Job description

Job Description

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services.

It’s a chance to make a meaningful impact in a fun, fast-moving environment. You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work.

We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you? Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.

Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work.

Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career.

What are you waiting for?