Customer Service Representative

ZipRecruiter; Evesham; On-site; GBP 26,000; Full time

Job summary

A leading company in the construction industry seeks a Customer Service Representative for their Evesham office. This permanent position offers a salary of £26,000 and opportunities for career progression within a supportive team. Responsibilities include processing orders, supporting sales, and maintaining customer relations.

Benefits

23 days annual leave plus bank holidays

Early finish on Fridays

Free parking

Qualifications

• Experience in customer service, sales, or administration.
• Strong communication and organizational skills.
• Confidence in phone communication.

Responsibilities

• Process a high volume of product orders and invoices.
• Support the sales force in operations.
• Handle incoming and outgoing communications with customers.

Skills

Communication

Customer Service

Organizational Skills

IT Skills

Tools

Microsoft Excel

Microsoft Outlook

Job description

Job Description

Customer Service Representative, permanent job in Evesham, £26,000 annual salary. Your new company You will be joining a dynamic, busy and successful business who supplies to the construction industry. This is for a permanent job working in their Evesham office, joining a friendly and helpful team.

Your new role Processing a high volume of product orders. Processing invoices for all sales transactions. Checking prices and contracts are up-to-date.

Supporting the sales force with general operations to help reach the team’s objectives. Taking incoming and making outgoing calls to and from customers and suppliers. Communicating internally important feedback from customers.

Dealing with and responding to high volumes of emails. This is a full-time role, working Monday to Friday in the office. What you'll need to succeed Ideally experience in a customer service, sales or administrative function.

Confidence in using the phone to contact customers and receive calls. Hard-working, resilient and focussed with a willingness to succeed. Excellent communication skills and a high regard for customer service levels.

Polite, courteous manner with customers and colleagues. Strong organisational skills and the ability to prioritise your own workload Strong IT skills, including Microsoft Excel and Outlook. What you'll get in return You will be working with an experienced and friendly team.

The company offers a career with them and progression in the business here is an early finish on a Friday, ample free parking and 23 days annual leave plus bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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