Customer Service Representative

Pertemps; Droitwich Spa; On-site; GBP 26,000 - 34,000; Full time

Job summary

A leading company is seeking a Customer Service Representative in Droitwich, UK. The role involves making outbound sales calls, booking appointments for sales demonstrators, and building strong customer relationships in a dynamic team environment. Full training and a supportive, fun workplace are offered.

Benefits

Full training and ongoing support

A fun and dynamic work environment

Career progression opportunities

Flexible working options

Commission/bonuses/incentives

Qualifications

• Excellent communication and persuasive skills required.
• Previous experience in telesales or customer service preferred but not essential.
• Ability to work towards targets and deadlines.

Responsibilities

• Making outbound sales calls to potential and existing customers.
• Promoting and selling products/services professionally.
• Building and maintaining customer relationships.

Skills

Communication

Persuasive Skills

Negotiation

Sales Skills

Job description

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

ddc5e5168430

Job Views:

7

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

Job Title: Customer Service Representative
Location: Droitwich, UK - Due to the location you must have access to your own car
Salary: £26,000 basic + Commission

Job Type: Full-Time 40 hours per week – Monday – Friday 9:00am – 6:00pm
Are you a confident communicator with a passion for sales? Do you thrive in a fast-paced environment and enjoy engaging with customers? Would you like to work for a warm and welcoming squad who work hard but also have fun!

About the Role:
As a Customer Service Representative, you will be the first point of contact for our customers. Working in a small friendly team of 6 booking Sales Appointments for our team of Sales Demonstrators.

NO COLD CALLING.

Key Responsibilities:

Making outbound sales calls to potential and existing customers

Turning enquiries into appointments and schedule to the Sales Team

Promoting and selling products/services in a professional manner

Building and maintaining customer relationships

Meeting and exceeding sales targets

Maintaining accurate customer records

Following up on quotation requests

Logging and maintain the CRM database

What We’re Looking For:

Excellent communication and persuasive skills

A confident, friendly, and professional telephone manner

Previous experience in telesales or customer service (preferred but not essential)

Ability to work towards targets and deadlines

Strong negotiation skills and a results-driven mindset

Due to the location you must have access to your own car

What We Offer:

Full training and ongoing support

A fun and dynamic work environment

Career progression opportunities

Flexible working options

Commission/bonuses/incentives

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 25/06/2025 by TN United Kingdom