Customer Service Representative

What's On In Doncaster; Doncaster; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player in Doncaster is seeking a confident communicator for a sales advisor role. This exciting opportunity allows you to enhance customers' digital lives by discussing products and services over the phone. With a starting salary of £25,087 and opportunities for growth, you'll join a supportive team that values flexibility and personal development. Enjoy a range of perks including online GP access, generous family leave, and discounts on products. If you're ready to make a difference and build a lasting career, this is the role for you!

Benefits

Online GP access

Paid carer’s leave

Family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Private healthcare and dental insurance

Qualifications

• Fähigkeit, Beziehungen aufzubauen und zu pflegen.
• Vertrautheit mit digitalen Produkten und Dienstleistungen.

Responsibilities

• Kunden über das Telefon kontaktieren und Produkte empfehlen.
• Verkaufsgespräche führen, ohne 'harte Verkäufe' zu tätigen.

Skills

Verhandlungsgeschick

Kommunikationsfähigkeiten

Kundenbeziehungen aufbauen

Job description

Salary and Location

Salary: £25,087 + uncapped commission

Location: Doncaster

Job Type

Full Time - Permanent

Why this job matters

If you’re a confident communicator who enjoys asking questions and getting to know people, this could be the role for you. Whether you have extensive life experience in building relationships or are skilled at negotiating daily family mealtime meltdowns, you possess transferrable skills for a sales advisor role with EE. We provide training to help you confidently discuss all our products and services.

This role does not involve 'hard sales'. Instead, you'll talk to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Doncaster and use your skills to make a difference.

Flexible Working

We recognize that life is dynamic. Like most roles within EE, this opportunity offers flexibility to support your success. We aim to accommodate your needs, whether it's scheduling breaks, banking time, or occasional home working.

What’s in it for you?

• Starting salary of £25,087, increasing to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 via telephone or video for you and your immediate family, fully funded by EE.
• Market-leading paid carer’s leave—up to 2 weeks for colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
• Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
• Support for career development and personal growth.
• Season Ticket Travel Loan to help fund your commute.
• Volunteering days to give back to your community.
• Optional private healthcare and dental insurance for you and your family.

Join a great team culture with meaningful support and tailored training to help you build a lasting career. What are you waiting for?